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“Great Value very helpful staff” 4 of 5 bubbles
Review of Staybridge Suites Glenview

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Staybridge Suites Glenview
Ranked #4 of 7 Hotels in Glenview
GreenLeadersBronze level
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Value very helpful staff”
4 of 5 bubbles Reviewed January 7, 2013 via mobile

We stayed New Years Eve wil a large family. The size of the rooms was excellent, the two bedroom suite was a great value. Kids enjoyed the pool, the breakfast was excellent and the friendly staff was very accommodating.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Iliketoeateateat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, May 5, 2016
Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    76
    46
    23
    9
    10
See reviews for
64
21
9
48
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed December 26, 2012

After my agent made the reservation, I looked at the bad reviews on the web and was horrified of the upcoming stay. I was pleasantly surprised. I got there in the evening, and there was no place to eat, but the receptionist kindly gave me a few phone numbers to call - and I was able to have my meal delivered. They serve complementary evening meals only from Tuesday through Thursday. (I arrived Monday night.) The complementary breakfasts and evening meals were satisfactory. The room was acceptable - minimum housekeeping, but still clean enough to stay.
All in all, it was a good stay, although I think the price could have been a little lower.

  • Stayed December 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank japanesefoodlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, May 5, 2016
Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trento
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed December 18, 2012

The hotel is very close to many shopping and restaurants areas. It is 16miles far from the OHare Airport and 30 miles from Chicago donwtown area.

The room I had was big and clean, but there was noise coming from a fan located externally.

Breakfast was good with a great choice of food, and they offer to the customer also a mini buffet during dinner time.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LorenzoTrento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, May 5, 2016
Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 bubbles Reviewed November 18, 2012

The MOST disgusting hotel ever. When we checked in while the bed was made the sheets clearly hadn't been changed. The floors were not vacuumed there was food all over the place. When we went to the front desk to complain they said they only change the sheets ever 7 days. STAY AWAY from this hotel.

  • Stayed November 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Beckdor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, December 12, 2012
Dear Beckdor,

Thank you so much for your candid review of our hotel. Let me take this opportunity to apologize for the apologize for the overall dissatisfaction you had experienced. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments have all been documented and will be forwarded to the appropriate departments for necessary actions. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences.

Thank you again for posting your comments. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Janice A
Case Manager
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ILLINOIS
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed November 15, 2012

We attended a conference in Evanston, Illinois on November 7-10, 2012. Decided to stay in Glenview at the Staybridge Suites.

LOCATION--Good location with plenty of restaurants, shops, and other establishments such as Costco in the area. Only one block off of Willow Road; which has anything you want on it.

ROOMS--Suites and studio rooms have plenty of room and a good kitchen area with refrigerator, microwave, coffee maker, dishwasher, stovetop, etc. Beds in the bedroom were good, but the couch could use a newer mattress.

BREAKFAST--Very good variety of food. It was always clean; no food on the floor; no sticky tables; well stocked and maintained. Extended breakfast hours on the weekend 10:30 a.m. and during the week 9;30 a.m. Food included waffles, eggs, cereal, bread and danish products, biscuits and gravy, ham, bacon, sausage, fruit, yogurt, juices, Wolfgang Puck coffee, tea, etc. The breakfast staff was always working to keep the area clean.

NIGHTLY DINNERS--On Tuesday, Wednesday, Thursday, the hotel provides a light dinner for all guests, such as meatball sandwiches, hot dogs, nachos, salad, bread, chips, beer, soda. The time was 5:30-7:30 p.m.

STAFF--Friendly, cooperative, always willing to help. Breakfast staff was outstanding. Maid service caused no problem and were very good. Front desk efficient and ready to assist.

Room Tip: Kitchens are the same in studio and suites...just depends if you want seperate bedroom.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GCTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, May 5, 2016
Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaver Creek
2 reviews
3 of 5 bubbles Reviewed October 24, 2012

I read other reviews on way to hotel. Perhaps I was on alert but....time to clean up. Riped drapes, toothpaste goop on rug under sink...carpet not tile in sink area, furniture they should just donate to goodwill & worst of all...vents. I went to put my sons toys in a corner & couldn't due to the amount of dust encrusting the vent in that area...ok so I clean it off. But holy cow in our room is a closet/mechanical room with an air filter. Level of dust or whatever... just simply gross. I would fire my housekeeping director & who lets a place in such a great location look like this?

  • Stayed October 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CreeksideBeaverCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, May 5, 2016
Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vista, Ca
Level Contributor
316 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed September 15, 2012

We stayed for 2 nights and got updated to a 1 bedroom. We found the room layout nice with convenient features like the chairs at the kitchen counter. We found it better designed than other similar properties from some of the other major brands. Breakfast was decent.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PopTopBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, General Manager at Staybridge Suites Glenview, responded to this review, May 26, 2016
We thank you for your feedback, your comments are very much appreciated. Please feel free to contact me directly to discuss your review.

Sincerely,
Matthew Clayson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Glenview

Property: Staybridge Suites Glenview
Address: 2600 Lehigh Ave, Glenview, IL 60026-8028
Phone Number:
Location: United States > Illinois > Glenview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Glenview
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Glenview 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Hotel, Glenview/Chicago, IL, in the heart of the Glen Town Center and 10 miles from O'Hare International Airport (ORD). Our hotel is convenient to corporate neighbors such as Kraft, Allstate, Anixter, CVS, Altria, Grainger, Accenture, Pearson, GN Resound, Beltone, Caremark, Underwriters Laboratories (UL), ITW, Crate & Barrel, AON, Avon, Goss, AC Nielsen, College of American Pathology, Mead Johnson and North American Corporation. We are also located close to the Chicago Botanical Gardens, Ravinia Music Festival, Pinstripes Bocci & Bowling, Northwestern University, Kohl Children's Museum, Illinois Holocaust Museum and Education Center, and downtown Chicago (18 miles) via Metra regional train system. At the Staybridge Suites Glenview all suites include a desk with ergonomic chair, 2 line telephone, direct in room phone number, 40+ cable channels including HBO, DVD/CD players, fully equipped kitchens, microwaves, and full size refrigerators. Staybridge Suites Glenview offers valuable amenities such as free high-speed Internet access, a complimentary breakfast buffet every morning, 24-hour guest laundry, fitness center, indoor swimming pool, business center and Sundowner Manager's Reception. We are pet friendly. ... more   less 
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Also Known As:
Staybridge Hotel Glenview
Glenview Staybridge Suites

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