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Staybridge Suites Glenview
Ranked #4 of 7 Hotels in Glenview
Certificate of Excellence
Reviewed December 18, 2012

The hotel is very close to many shopping and restaurants areas. It is 16miles far from the OHare Airport and 30 miles from Chicago donwtown area.

The room I had was big and clean, but there was noise coming from a fan located externally.

Breakfast was good with a great choice of food, and they offer to the customer also a mini buffet during dinner time.

  • Stayed: December 2012, traveled on business
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2  Thank LorenzoTrento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this reviewResponded May 5, 2016

Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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150 - 156 of 200 reviews

Reviewed November 18, 2012

The MOST disgusting hotel ever. When we checked in while the bed was made the sheets clearly hadn't been changed. The floors were not vacuumed there was food all over the place. When we went to the front desk to complain they said they only change the sheets ever 7 days. STAY AWAY from this hotel.

  • Stayed: November 2012
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Thank Beckdor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Glenview, responded to this reviewResponded December 12, 2012

Dear Beckdor,

Thank you so much for your candid review of our hotel. Let me take this opportunity to apologize for the apologize for the overall dissatisfaction you had experienced. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments have all been documented and will be forwarded to the appropriate departments for necessary actions. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences.

Thank you again for posting your comments. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Janice A
Case Manager
IHG Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2012

We attended a conference in Evanston, Illinois on November 7-10, 2012. Decided to stay in Glenview at the Staybridge Suites.

LOCATION--Good location with plenty of restaurants, shops, and other establishments such as Costco in the area. Only one block off of Willow Road; which has anything you want on it.

ROOMS--Suites and studio rooms have plenty of room and a good kitchen area with refrigerator, microwave, coffee maker, dishwasher, stovetop, etc. Beds in the bedroom were good, but the couch could use a newer mattress.

BREAKFAST--Very good variety of food. It was always clean; no food on the floor; no sticky tables; well stocked and maintained. Extended breakfast hours on the weekend 10:30 a.m. and during the week 9;30 a.m. Food included waffles, eggs, cereal, bread and danish products, biscuits and gravy, ham, bacon, sausage, fruit, yogurt, juices, Wolfgang Puck coffee, tea, etc. The breakfast staff was always working to keep the area clean.

NIGHTLY DINNERS--On Tuesday, Wednesday, Thursday, the hotel provides a light dinner for all guests, such as meatball sandwiches, hot dogs, nachos, salad, bread, chips, beer, soda. The time was 5:30-7:30 p.m.

STAFF--Friendly, cooperative, always willing to help. Breakfast staff was outstanding. Maid service caused no problem and were very good. Front desk efficient and ready to assist.

Room Tip: Kitchens are the same in studio and suites...just depends if you want seperate bedroom.
See more room tips
  • Stayed: November 2012, traveled with family
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Thank GCTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this reviewResponded May 5, 2016

Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2012

I read other reviews on way to hotel. Perhaps I was on alert but....time to clean up. Riped drapes, toothpaste goop on rug under sink...carpet not tile in sink area, furniture they should just donate to goodwill & worst of all...vents. I went to put my sons toys in a corner & couldn't due to the amount of dust encrusting the vent in that area...ok so I clean it off. But holy cow in our room is a closet/mechanical room with an air filter. Level of dust or whatever... just simply gross. I would fire my housekeeping director & who lets a place in such a great location look like this?

  • Stayed: October 2012
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Thank CreeksideBeaverCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this reviewResponded May 5, 2016

Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2012

We stayed for 2 nights and got updated to a 1 bedroom. We found the room layout nice with convenient features like the chairs at the kitchen counter. We found it better designed than other similar properties from some of the other major brands. Breakfast was decent.

  • Stayed: September 2012, traveled as a couple
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1  Thank PopTopBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, General Manager at Staybridge Suites Glenview, responded to this reviewResponded May 26, 2016

We thank you for your feedback, your comments are very much appreciated. Please feel free to contact me directly to discuss your review.

Sincerely,
Matthew Clayson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2012

We have stayed here 4 or 5 times over the past few years. We will not stay here again. Here are some of my issues:

- The rooms are not cleaned well and not maintained. It seems everywhere you look in the room, something is broken, ripped or stained, etc. Hair in the bathroom when first entering the room after checking is disgusting and sets the tone of the stay. We had a lot of hair this stay...on the bathroom floor, in the tub, on the towels....yuk!

- The common areas are dirty...the floors are not vaccumed (as evidenced by the same crumbs on the floor every time I walked by for 4 days).

- The breakfasts are just ok (I'm being a bit generous here). Most other hotels we stay at, which offer complimentary breakfasts, are much better and have a better variety.

- The housekeeping service has gone down hill...little things like replenishing the soap, shampoo and tissues are not done. I had to go to the front desk and ask for these items after housekeeping did not replenish 2 days in a row. I felt like I was staying at a $29 motel...I've already commented on the cleanliness.

- The walls are paper thin. You can hear quite a bit....

Do your self a favor, find another hotel, even if it means driving a little more.

Room Tip: Choose another hotel!
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  • Stayed: August 2012, traveled with family
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2  Thank Tony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, General Manager at Staybridge Suites Glenview, responded to this reviewResponded May 26, 2016

We thank you for your feedback, your comments are very much appreciated. Please feel free to contact me directly to discuss your review.

Sincerely,
Matthew Clayson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2012

a very nice check in early arr. , with concert direction from whitney great service with a friendly smile your awesome !!! plush room with everything from dvd player to dishwasher to full size refrig wow awesome quiet and super clean, large bath towels and large Warm Pool and the free breakfest with alot of food , not too mentioned snack at 5 :30 pm this place was awesome to me and my wife for concert overnight ...will be back next summer ....!!!

  • Stayed: August 2012, traveled as a couple
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Thank worthmoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, General Manager at Staybridge Suites Glenview, responded to this reviewResponded May 26, 2016

We thank you for your feedback, your comments are very much appreciated. Please feel free to contact me directly to discuss your review.

Sincerely,
Matthew Clayson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Glenview

Address: 2600 Lehigh Ave, Glenview, IL 60026-8028
Phone Number:
Location: United States > Illinois > Glenview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Glenview
Price Range: $98 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Glenview 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Hotel, Glenview/Chicago, IL, located in the Business and Shopping district of the Glen Town Center. Conveniently located just seconds from the North Glen Train Station and only 8 miles from O'Hare International Airport (ORD). Our hotel is just blocks away from Shopping, Dining and Recreational destinations and is also close to corporate neighbors such as Kraft, Allstate, Anixter, CVS, Altria, Grainger, Accenture, Pearson, GN Resound, Beltone, Caremark, Underwriters Laboratories (UL), ITW, Crate & Barrel, AON, Avon, Goss, AC Nielsen, College of American Pathology, Mead Johnson and North American Corporation. We are also located close to the Chicago Botanical Gardens, Ravinia Music Festival, Pinstripes Bocci & Bowling, Northwestern University, Kohl Children's Museum, Illinois Holocaust Museum and Education Center, and downtown Chicago (18 miles) via Metra regional train system. At the Staybridge Suites Glenview all suites include a desk with ergonomic chair, 2 line telephone, direct in room phone number, 40+ cable channels including HBO, DVD/CD players, fully equipped kitchens, microwaves, and full size refrigerators. Staybridge Suites Glenview offers valuable amenities such as free high-speed Internet access, a complimentary breakfast buffet every morning, 24-hour guest laundry, fitness center, indoor swimming pool, business center and Sundowner Manager's Reception. We are pet friendly. ... more   less 
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Also Known As:
Staybridge Hotel Glenview
Glenview Staybridge Suites

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