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Crowne Plaza Lombard Downers Grove
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Reviews (280)
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All reviewsdecent restaurantthe pool looked nicewheaton collegefront desk staffan older hotelvery nice hotelvisit familybusiness triproom was clean and comfortablecoffee makerlobbyglenchicagoihggraniterooseveltlombard
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Reviewed December 20, 2010

The staff was great and attentive. Hotel looks nothing on the inside what you would think from looking at it from the outside. The hotel does offer a shuttle but there is not much to eat near by. You will need a car or to take the shuttle. You are minutes from the highway, Yorktown Mall, and Oakbrook mall. My only complaint would be for such a small hotel, the elevator is extremely slow.

Stayed: December 2010, traveled as a couple
Thank Meems07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2010

Fantastic staff and very attentive to needs. The best sleep I personally had for months...I thought I would be up all night the night before our wedding, but I slept so well in the comfy bed and enjoyed a very relaxing soak in the bathtub before getting ready in the morning! Thank you for taking care of all of our guests and of us! We had a wonderful stay and we will be back.

  • Stayed: October 2010, traveled as a couple
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Thank SarahODonnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2010

Clean, but dreary and the attempts at refurbishing are poor. Walls are paper-thin. You must have a car to stay here; there are no restaurants near the hotel. Meeting rooms are nice and the food at the meetings was good. Would not stay here again.

  • Stayed: October 2010, traveled on business
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Thank gail214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgel, Manager at Crowne Plaza Lombard Downers Grove, responded to this reviewResponded November 29, 2010

Thank you for your review. We appreciate all of our guest’s feedback. I am so glad that you enjoyed your meeting and the food and beverage ordered for the meeting. The chef that prepares the food for meetings and banquets is also the Executive Chef for Glen Prairie Local Flavor, our award winning restaurant so whether you dine in a meeting, a banquet, the restaurant or even with Room service you will enjoy the highest of quality. The Crowne Plaza Glen Ellyn Lombard is very excited to maintain the highest of quality in all areas of the hotel and it has been our intention since opening to give our guests a superior traveling experience, spectacular guestrooms, excellent meeting experiences and award winning food and beverage so please feel free to contact the hotel to chat if you would like to discuss your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2010

Our daughter arrived several hours before my wife and I. The staff was very accomodating and made sure she got into the room safely. Room was very clean, large and also had two hide away beds for those with children. Room service was timely and above average. Usually stay downtown, nice surprise if you have to stay in the 'burbs. P.S. We use a TomTom gps and it turned us the wrong way off of 355. Make sure you turn towards downtown.

  • Stayed: September 2010, traveled with family
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Thank papa32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2010

This was a nice hotel...although anything would have been nice after our ordeal with Hotels.com that evening. We had lost power and decided after a very long hot day to cool off, find a deal and spend the night at a hotel. We booked a hotel off Hotels.com that turned out to be a very dirty, seedy, dangerous flop house and after many hours finally got them to book us here. It was nice, clean and loved the pool. The breakfast at the hotel restaurant was pricey but delicious. Very pleased.

Stayed: August 2010, traveled with family
Thank RitaLyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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