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“Lovely Hotel - Love Hamptons”

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Hampton Inn & Suites St. Louis-Edwardsville
Ranked #1 of 1 Hotels in Glen Carbon
Certificate of Excellence
Palatine
Level 4 Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Lovely Hotel - Love Hamptons”
Reviewed January 8, 2013

Have stayed here twice for two nights each in the last 6 weeks. Its a traditional Hampton, I've stayed in many, and you cant go wrong. The complimentary breakfast is better than most Hamptons. Beds are wonderfully comfortable and the rooms are clean, large bathroom, flat panel TV with extensive cable. Service was friendly. The only negative is the location - Im used to Hampton's being adjacent to restaurants, etc and this one sits all by itself on a hill. There are many restaurants within 2-3 miles but there is nothing else around the hotel. Very convenient to the highway, yet very quiet. It would also be nice if the pool was open a little later than 10pm and opened a bit earlier than 9am. For those coming in from the road later or leaving earlier in the morning, there isnt the opportunity to use the pool or hot tub. If you are looking for something off 270 close to St. Louis, this is a great location. I did think the rate was a little high considering there is nothing around it and it doesnt seem to be very busy. I paid $114. On one trip we stayed at a hotel in nearby Pontoon Beach as it was a little closer to St. Louis. DONT DO IT, stay a couple of miles further away at this Hampton. You wont be disappointed.

  • Stayed January 2013, traveled solo
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Helpful?
Thank Mari80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 reviews from our community

Traveler rating
    173
    97
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    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 1, 2012 via mobile

Just like the previous post, the night I was a guest here 2 vehicles were broken into, one being mine. Completely destroyed the drivers side door trying to get in. When failed, they busted out the rear window. All this happened 5 parking spots down from the front lobby entrance under a light! We didn't receive any acknowledgment of this from management. An apology would have been nice. This hotel has a serious problem and I hope they fix it before they lose more customers or someone gets hurt! 4 vehicles in 2 different incidents in less than 2 months is a problem!!!

  • Stayed October 2012
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Helpful?
4 Thank Percherons22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGC, General Manager at Hampton Inn & Suites St. Louis-Edwardsville, responded to this review, November 5, 2012
Thank you for taking the time to post your feedback. We regret the unfortunate experience you had while staying here. A follow up message was left at the telephone number on file for the registered guest in the involved room but no one has returned my call.

We are deeply troubled by these incidents and have met with the Glen Carbon Chief of Police to discuss current events. As we have said before, the parking lot is well lit and frequently patrolled by local police and hotel staff. We strive to provide a safe and secure place for our guests and take all necessary and appropriate steps to ensure that we manage the variables we can control.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Collinsville, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 17, 2012

Recently stayed at this location. Two vehichles were broken into, one of them being mine.
There are NO security cameras on the premises. According to a reliable source, this happens at this location every few months. The lock on the driver's door was removed, and since this is a mobility conversion van, the television was taken. The other vehichle was a Nissan truck with a camper shell. Broke out the driver's side window. Without security cameras, the police have nothing to go on. Police swiped for finger prints, but unfortunately, were not able to capture any.
While this hotel is an okay place to stay, due to the fact that there are no security cameras, and according to the hotel manager, they cannot afford to have cameras installed, doesn't feel they are necessary, I will no longer be staying at this location. Yes, this could have happened anywhere, however, I strongly feel if security cameras were in place, the police would have something to assist them in trying to catch these thieves. I stayed at this location for 7 nights, and was not offered anything in compensation. NOT that I was expecting anything, I do know that the owners of the nissan truck, were not charged for their one night stay. 10/13/2012

  • Stayed October 2012, traveled with family
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Helpful?
2 Thank robbed10122012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGC, General Manager at Hampton Inn & Suites St. Louis-Edwardsville, responded to this review, October 19, 2012
Thank you for taking the time to post your feedback. We sincerely regret your unfortunate experience while staying here. As was mentioned in our follow-up, you were misinformed with regards to reoccurring incidents here. Since opening in September 2007 this is the 2nd time we’ve had anything like this has happen. The parking lot is well lit and frequently patrolled by local police. We strive to provide a safe and secure place for our guests and take all necessary and appropriate steps to ensure that we manage the variables we can control.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Level 1 Contributor
3 reviews
Reviewed September 9, 2012

Friendly and helpful staff, great room good breakfast, would stay again and reccommend to anyone
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  • Stayed September 2012, traveled on business
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Helpful?
Thank Sandra-lynne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level 6 Contributor
128 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed September 8, 2012

I do business near this area, and thought I would try this hotel out since I had not stayed here before and the Doubletree I normally stay at was sold out. The property seems somewhat new, and it was very clean. The furniture did not seem as updated as most of the Hampton's I stay at, but that's not really a big deal. It is kind of in an odd location as it's about 5 miles away from the restaurants in the area. I got to breakfast a little late, close to 10am and there wasn't much left which was a little disappointing. Overall, the hotel was okay, but for a lower price and nicer, more updated rooms, I would stay at the Doubletree five miles down the road.

  • Stayed September 2012, traveled on business
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Helpful?
1 Thank mauionmymind08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 4, 2012 via mobile

We have stayed here a number of times. Always clean & quiet. New hotel, good exercise room & pool. Less than 1/4 mile from hwy 270. Decent breakfast, competent staff.

  • Stayed May 2012
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Helpful?
1 Thank flyovermom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level 6 Contributor
406 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed May 8, 2012

This property appears to be very new. Beautiful building inside and out. The King room was very large as well as the bathroom. Carpet and linens all appeared to be new and fresh. The staff was friendly and helpful. The was a large and varied breakfast selection. Quiet property off the highway.

Room Tip: This property is away from the interstate and major highway. None of the rooms are affected by high...
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  • Stayed April 2012, traveled as a couple
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Helpful?
Thank GilB867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites St. Louis-Edwardsville

Property: Hampton Inn & Suites St. Louis-Edwardsville
Address: 5723 Heritage Crossing Dr, Glen Carbon, IL 62034-1169
Phone Number:
Location: United States > Illinois > Glen Carbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Glen Carbon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites St. Louis-Edwardsville 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Enjoy your stay at the Hampton Inn & Suites St. Louis-Edwardsville hotel. Just 15 miles from the center of downtown St. Louis, our Edwardsville-Glen Carbon hotel offers the perfect blend of big-city style and comfortable small-town charm. Explore 85 miles of beautiful biking trails or discover sporting venues such as the Gateway International Raceway. Your stay includes free breakfast and WiFi. ... more   less 
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Also Known As:
Hampton Inn & Suites St. Louis-Edwardsville Hotel Glen Carbon
Hampton Inn And Suites St. Louis-Edwardsville
Hampton Inn Glen Carbon
Glen Carbon Hampton Inn

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