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“No type of hand protection/glove while handling food and containers!”
Review of Boston Market

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Boston Market
Ranked #76 of 148 Restaurants in Geneva
Cuisines: American
Restaurant details
Batavia, Illinois
Level Contributor
156 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“No type of hand protection/glove while handling food and containers!”
Reviewed March 1, 2014

We went to this location on Friday 2/28/14 at 6:10 pm. We ordered the 1/2 chicken with 2 sides. We knew when we looked at the attire of the employees and food trays in front of us this was a mistake. The most important factor on our part is that none of the employees wore any type of plastic glove while handling the food and/or containers. Our completed order was then put next to the cashier and at this point was not covered therefore allowing it to "cool off". The cashier completed our transaction and then proceeded to cover our order. Now he has handled the germ ridden money and then his hands/fingers touched the rim of the container. We did not eat this meal nor will we ever visit a Boston market again. I have contacted Boston Market offices and filed a complaint.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank kniden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

Visitor rating
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    2
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Batavia, Illinois
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Very Dirty Restaurant”
Reviewed October 13, 2013

We went to this Boston Market with ours son's family. It was about 4:00 pm Saturday afternoon and they were not busy. The meats were fine, but the green vegetables were overdone and dried out. There was very little left of the creamed spinach & it should have been thrown out & a new pan put out. I ordered the green beans because they looked to be the best of 3 bad options but they were cold. The turkey with gravy & the sweet potato casserole were fine. By the time we were about finished, there were at least 10 unbussed tables. A group of 4 elderly people came in and my son heard them talking about leaving because there was no clean table large enough for them. My son went to the counter & told the woman dishing out the food that the group was going to leave if no one cleaned the dirty tables. She just stared and said nothing. My son also reported to her that water or some other liquid was spilled all over the floor, & still she did nothing. The elderly group left without ordering. The floor of the whole restaurant was dirty with spilled food & paper trash on it. I have never eaten in such a dirty restaurant. By the time we left a man came out with a bucket & mop, but he did not seem to know how to use it. We will never go back.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Madelyn19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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