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“HIGHLY RECOMMEND”

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Best Western Geneseo Inn
Ranked #1 of 2 Hotels in Geneseo
Certificate of Excellence
Palos Hills, United States
1 review
“HIGHLY RECOMMEND”
Reviewed January 20, 2014

The staff were the most friendliest people I have ever met. All went above and beyond to make our stay wonderful. Pleasant, accommodating, just a great overall stay. Would highly recommend to others and will definitely stay here should we pass this way again. Thank you!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sandy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harshad P, General Manager at Best Western Geneseo Inn, responded to this review, February 6, 2014
Thank you for sharing your experience. We are happy to have earned your 5 star rating, but more happy that we provided you with the value and service you deserve. I am very proud of the team that served you so well. We hope to see you in Geneseo, IL on future trips!
Kind Regards,
Harshad Patel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
    89
    36
    10
    3
    1
See reviews for
47
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Columbia, SC
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 28, 2013

Decent room layout. Pretty clean. Duvet cover on blanket - Great. Bottom Fitted Sheets , so you don't have sheet problems at night. Heat worked efficiently in Zero degree with the -17 wind chill.
Updated wi- fi and connections & TV. Enough towels to shower at night and the morn.. Just expensive rates. Easy to get in and out of parking lot, near expressway. Nearby, many restaurants. (walking distance but no one walks to them.)

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelfar2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harshad P, General Manager at Best Western Geneseo Inn, responded to this review, February 6, 2014
Thank you so much for your kind words! We have a great location and I am very lucky to have such a loving team of people serving our guests. It is always great to hear from travellers who appreciate so many of the unnoticed details in our service and amenities.

We look forward to seeing you again soon!

Harshad Patel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albion, Indiana
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 19, 2013

This hotel was very nice, staff was great, restaurant they recommended was great, very close to the interstate, this is one of the nicer best westerns I have stayed in, they had truck parking which is nice, it is nice that almost all best westerns have truck parking, there are a lot of hotels that don't have it and that is one of the reasons I chose BW

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Devin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harshad P, General Manager at Best Western Geneseo Inn, responded to this review, December 26, 2013
We are truly humbled by your review and the comparison to such fine hoteliers. The team will be thrilled to have earned such high marks and to have their genuine service so fondly remembered. We look forward to when we can welcome you back to Best Western.

Thank you,
Harshad Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Illinois
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 21, 2013

Nice hotel. Very friendly staff! Resaurants in walking distance and were very good. Traveled for business locally so didn't have far to travel in the morning. The pool is not open yet but the room looks very nice! Looking forward for it to open. I stay here everytime I am in the area and have not been disappointed!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TeeBone B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harshad P, Manager at Best Western Geneseo Inn, responded to this review, December 4, 2013
Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback. It's wonderful to hear that you found a "very friendly staff, rooms good, location excellent and pool will be opening soon." We look forward to welcoming you back real soon!

Harshad Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
By the lake in Indiana
Level Contributor
218 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed October 6, 2013

Very nice check-in experience! Was headed to Iowa and just decided to stop and spend the night and was very happy. Room nicely appointed, and clean. Breakfast very good and Connie who was helping in the breakfast room, was a delight! Very people oriented, friendly, and obviously loved her job. Very refreshing and enjoyed talking with her. The only down side was the mattress - to be fair, my husband had no problem, but I have back and shoulder issues and was very uncomfortable while sleeping. He did not have any issues, though. Very nice, quiet hotel, easy check in and out, definitely recommend!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Antiquelover2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harshad P, General Manager at Best Western Geneseo Inn, responded to this review, October 18, 2013
We appreciate that you took time the time to review our hotel. it assists us in improving as well as assisting future guests meet heir needs. I will definitely share your kind words with Connie and we are happy to hear you enjoyed your breakfast experience. We are sorry to hear that you were uncomfortable while sleeping but glad to hear that your husband had no problems. we hope that you will stay with us again the next time you are in the Geneseo area.

Harshad Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Ledge, Michigan
Level Contributor
147 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 25, 2013

My husband & I stayed here two times, on the way to Nebraska and on the way home. This was a wonderful hotel-we were pleasantly surprised. The front desk employee, a lady, was extremely nice and helpful-she gave us great restaurant recommendations both nights. The rooms were well appointed and decorated very tastefully. Breakfast was good and presented very nicely. All in all, a great hotel-probably one of the BEST Best Westerns we've stayed at!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stoeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harshad P, General Manager at Best Western Geneseo Inn, responded to this review, October 18, 2013
Appreciate the time to share your feedback. Our team is always here to exceed our guests expectations and it sounds like they delivered once again. Until next time, safe travels.

Harshad Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Ledge, Michigan
Level Contributor
147 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 24, 2013

My husband & I stayed at this hotel twice; on the way out and on the way back from a trip to Nebraska. The employee at the front desk was extremely nice and very helpful in recommending a good place to eat. The hotel was clean and the rooms were decorated very nicely. I would highly recommend this hotel if you're staying in Geneseo. One of the nicest Best Westerns we've stayed at.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Stoeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harshad P, General Manager at Best Western Geneseo Inn, responded to this review, October 18, 2013
Thank you so much for sharing this comments with us. We are all truly delighted to hear you enjoyed your time with us here at Best Western Geneseo Inn. As for the front desk employee, we will definitely pass along this compliment. Thank you again! We hope to welcome you back sometime soon.

Harshad Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Geneseo Inn

Property: Best Western Geneseo Inn
Address: 1375 S Oakwood Ave, Geneseo, IL 61254-1993 (Formerly BEST WESTERN Geneseo Inn)
Phone Number:
Location: United States > Illinois > Geneseo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Room Service
Hotel Style:
Ranked #1 of 2 Hotels in Geneseo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Geneseo Inn 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Comfort Inn Geneseo Hotel Geneseo

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