As campers for many, many years, we have never experienced such a terrible place with such poor customer service. For $25 a night for tent site (which we rented two costing us over $100 for a day and half) which advertised a pool, store, restaurant, mini golf, playground, fishing pond, bike rentals, etc., we were willing to pay the price. However, upon arriving at 3:30 in the afternoon in August (prime vacation time), we were shocked to find the store closed and no one including any campers anywhere to be seen. We had to call to get someone over to register us and they were not too happy when they arrived. From there we head to our tent site passing a pretty gross looking playground that was very outdated and dirty and then a bunch of seasonal's which were not kept up at all. We came to the tenting area and although we were very pleased with our site right along the river and no neighbors at all since no one was there, things quickly went downhill. We headed back to the store to get wood and ice and it was closed again. Another phone call and we were told we could get it at 6 pm. It was 4:00. So we hung around campsite a bit and shortly thereafter a golf cart arrives with a guy acting clearly annoyed that we didn't come to get our wood and ice yet and would we please do so now. It wasn't anywhere near 6:oo yet so we didn't get it, and you'd think they would have just delivered it but we had to drive back to the store. The port-a-potties in the tenting area hadn't been cleaned in quite some time and you couldn't even get in them with all the flies surrounding it so we had to walk to the public bathrooms some distance away only to find those just as filthy. Showers were quite an experience with curtains either missing or hanging by a thread and ice cold sulfur smelling water. You needed a shower following your shower. The next day we decided to go to the pool. We passed the store (again...closed) and the mini golf place which looked unplayable. Got to the pool to find it locked up and vacant as well as the so called restaurant next to it. Ran into a man on our way back to our site and he said pool would be open by 10:30. We didn't get to go back until early afternoon and when we arrived it was chained up. We noticed as well that there were many chairs around the pool and every one of them was broken and rusted. Pool looked dirty too so we were fine that we couldn't go in it as we probably would have chosen not to anyhow. Went back to our site and fished with our grandsons and played in the creek (which I later read on line from another reviewer that you are not supposed to go into, yet no one told us). By late afternoon we were bored and disappointed with this "RESORT" and decided to pack up and leave. We stopped at the store on our way out to tell them we were leaving. CLOSED. We drove away. When I returned home I wrote a letter to the campground explaining our concerns and asked that we possibly get some of our money back as they did not provide what they advertised. He wrote a nasty letter back to me telling me I was a liar and his campground was so wonderful and that they just don't find they need to cater to people who come Sun-Thurs as they have such a great seasonal crowd who come Fri-Mon, but apparently they don't mind still taking our money. This is the worst campground and management ever. Don't go!!!