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“Decent but needs updates!” 3 of 5 bubbles
Review of Baymont Inn & Suites Galesburg

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Baymont Inn & Suites Galesburg
Ranked #1 of 10 Hotels in Galesburg
Certificate of Excellence
Providence, Rhode Island
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Decent but needs updates!”
3 of 5 bubbles Reviewed March 23, 2014 via mobile

I stayed at this HIE for one week while in Galesburg for work despite other coworkers saying 'don't stay there' from a recent stay at same hotel for an early March 2014 business trip. Staff here very friendly and accommodating; however, train can be loud...stay in low number rooms i.e. 202 or 304 - i had to switch rooms during stay. Also, shower in my first room made a very loud screeching sound midstream on first two nights. I almost switched hotels but like I said at least my room was changed without a problem. Overall, clean, average, but not my best HIE stay.

Stayed March 2014, traveled on business
Helpful?
Thank StaceyC0510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GalesburgGSM, Guest Relations Manager at Baymont Inn & Suites Galesburg, responded to this review, March 24, 2014
Thank you for taking the time to let us know how your recent was. I am very happy to hear that we were able to handle your problem in a timely manner and I will make sure that next time you stay with us we get you in to a much quieter room. If there as anything else I can do for you please feel free to contact me at Galesburggsm@jankohotels.com. Again, thank you!
Whitney Hendricks
Guest Service Mananger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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237 reviews from our community

Traveler rating
    92
    96
    41
    5
    3
See reviews for
94
51
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47
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Newport News, Virginia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 10, 2014

I stayed here long-term (several weeks) for work earlier this year. The staff is great, and I wouldn't stay anywhere else if I were in Galesburg. It is right next to the highway, and a Hy-Vee is across the street to stock your mini-fridge.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StefSparks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GalesburgGSM, Front Office Manager at Baymont Inn & Suites Galesburg, responded to this review, March 14, 2014
We do love our long term stays! Helps us get to know our guest better. Thank you for the great review and hopefully we will see you in the future!
Whitney Hendricks, GSM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 2, 2014 via mobile

Nice hotel with easy access from interstate. Desk staff were all very friendly, very nice rooms, very good breakfast. Best thing was in the morning when we got ready to check out, they had a box of ice scrapers/brushes at the door for people to use to get the 6" of snow that fell overnight removed from our cars!

Stayed February 2014, traveled with friends
Helpful?
Thank 5tries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GalesburgGSM, Front Office Manager at Baymont Inn & Suites Galesburg, responded to this review, March 14, 2014
Thank you for the positive review. We do like to plan ahead with the weather and help our guests out in any way we can.
Whitney Hendricks
Galesburg GSM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed January 31, 2014

Admittingly, we stay in express hotels somewhat frequently - lots of school and road trips. This Holiday Inn Express is a very well run hotel. Even the complimentary breakfast, which I am often not a huge fan, was good. The staff was quite nice. The hotel, especially the rooms, were VERY clean. They were putting new carpet in the public areas during our stay. We recommend for any trip through or to Galesburg.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelingChicagoans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelServiceRep, Front Office Manager at Baymont Inn & Suites Galesburg, responded to this review, February 2, 2014
Thank you for a great review! We are currently in the process of updating our hotel, so it's nice that it's being noticed. Please come see us again.
Whitney Hendricks
Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Level Contributor
248 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed January 25, 2014 via mobile

Stayed here one night passing through. The carpeting is being replaced but things were kept neat and I did not have any issue. I had read a lot about this hotel being dated and rooms less than clean. My experience was just the opposite. They are updating the appearance and my King Room was spotless. I found the bedding and pillows to allow for a great nights sleep. The pillows were exceptional. The breakfast bar is standard HI fare. Not much more I can say about that. Either you like it or head somewhere else. I'd recommend this hotel for a Good nights rest when passing through the area.

Stayed January 2014, traveled solo
Helpful?
Thank ppijacki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelServiceRep, Guest Relations Manager at Baymont Inn & Suites Galesburg, responded to this review, January 30, 2014
Thank you for the great review. We are currently working very hard on updating our hotel, so it's nice when someone notices. Hopefully next time you pass through we will be finished! We look forward to seeing you again in the future.
Whitney Hendricks, Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed December 11, 2013

I booked this hotel on a business trip visiting customers in Peoria, Davenport and Galesburg and this property was central to all. It is a "dated" HIE from the mid-90s. It is a good stopping point for folks traveling cross country, it is right by I-74 and has easy access from the freeway. It was clean and quiet. There is an indoor pool and fitness center if you or your kids need to burn off some energy from being in the car all day. Breakfast is standard HIE fare; cheese omlettes, biscuits and gravy and the usual breakfast items. Staff was very friendly. The mattress wasn't as comfortable as what I've experienced at other HIE locations. There aren't many dining options close by, but there is a large grocery store next door.

  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tbfltri8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelServiceRep, Front Office Manager at Baymont Inn & Suites Galesburg, responded to this review, December 13, 2013
Thank you for taking the time to post a review about our hotel. Also, thank you for sharing the positive feedback about our staff. We will make sure to pass it on to them. We are currently in the process on doing some updates to our hotel and hope to be finished with them in the first quarter of 2014. We look forward to hopefully doing business with you in the future.
Whitney Hendricks
Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monmouth, Illinois
1 review
5 of 5 bubbles Reviewed December 8, 2013

Thank you for a wonderful over night get away! Everything was excellent! Easy parking, nice quiet room, awesome breakfast! Very friendly staff! I have knee problems and very much appreciated the easy access room we were given right off the elevator.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelServiceRep, Front Office Manager at Baymont Inn & Suites Galesburg, responded to this review, December 11, 2013
Julie M.,
Thank you for the fantastic review! I am pleased to hear we were able to accommodate you. We look forward to seeing you in the future.
Whitney Hendricks
Guest Service Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Galesburg

Property: Baymont Inn & Suites Galesburg
Address: 2285 Washington St, Galesburg, IL 61401
Phone Number:
Location: United States > Illinois > Galesburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Galesburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Galesburg 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
The Baymont Inn & Suites Hotel in Galesburg is located on the east edge of Galesburg, a city rich in railroad and American history. Knox College, which is closely located to the Baymont Inn & Suites Galesburg, was the site of the Lincoln-Douglas Debate. Other historic places of interest include the birthplace of poet Carl Sandburg, the Ronald Reagen Trail and the Galesburg Railroad Museum. Galesburg is the future home of the National Railroad Hall of Fame, which is to be built within walking distance of the Baymont Inn & Suites Galesburg. Not far from the hotel you'll find the BNSF rail-yard and the Amtrak station. If you enjoy the theatre, don't miss the magnificent Orpheum Theatre. And if you enjoy the fall colors, you don't want to miss the Spoon River-Knox County Scenic Drive which is held the first two weekends of October.The Baymont Inn & Suites Galesburg offers 72 spacious and freshly remodeled rooms. Each room features free high-speed wireless Internet. Of course your stay won't be complete without enjoying our complimentary breakfast. Businesses near the hotel: BNSF, Gates Rubber Company, West Code Manufacturing, Historic Seminary Street shops, NAEIR, Dick Blick, Carhartt.Stay Smart, stay at the Baymont Inn & Suites Galesburg, conveniently located off I-74. ... more   less 
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Also Known As:
Holiday Inn Express Galesburg Hotel Galesburg
Holiday Inn Galesburg
Galesburg Holiday Inn

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