Unfortunately I must retract ANYTHING GOOD that I previously said about this hotel! I have finally given up trying to get my money back from them and Best Western has a corporate entity. We stayed at this hotel with our High School Baseball team in March. Upon arriving home and checking my credit card I found not one room charge but 3. I called the hotel and was told "we will be glad to take care of the situation" All I had to do was send them a list of the names of the families that were a part of our trip. I faxed that information within the week and called the hotel and was told "we will take care of it!" After several more phone calls and a couple of months of "taking care of it" I decided to call corporate. I shared all the information with them that you just read. Bottom line here we are more than 6 months later and I have neither heard from Best Western Inc. or seen a penny of my money. Unless you are either very sure of what you will be charged or you are very very very desperate DO NOT patronize this place.
- Official Description (provided by the hotel):
- Discover northwestern Illinois from the comfort of this quaint Galesburg hotel, just minutes from Knox College and Seminary Street. Conveniently located off the I-74, the BEST WESTERN Prairie Inn & Conference Center is just three miles from the heart of Galesburg, IL. Guests are just minutes from historic Seminary Street, offering shopping, dining and more. History and culture lovers delight in Galesburg's many well-known attractions, from the Orpheum Theatre to the Galesburg Railroad Museum to the birthplace of famed writer Carl Sandburg. A scenic self-guided car tour takes guests from this Galesburg hotel to many of these popular attractions. The hotel is a great choice for families visiting students at Knox College or Carl Sandburg College, both just minutes away. It's also a convenient spot for experiencing seasonal events, like Railroad Days and the Stearman Fly-In. This Illinois hotel also offers easy access for corporate travelers doing business at RFMS and BNSF employees. A full service Galesburg hotel with the only full service event location in the area, we offer the highest quality amenities. Our ballroom can seat up to 300 guests, making the property a perfect choice for your next meeting, banquet, reunion or wedding. The newly renovated rooms at the BEST WESTERN Prairie Inn & Conference Center include comfortable beds with quality linens and plush pillows. Newly installed 37-inch LCD flat-screen TV's have cable satellite & HBO(R). Select rooms offer a private patio entrance to our beautiful courtyard. Other amenities available at this Galesburg hotel include an indoor pool, exercise facility, fun games in our courtyard for the family, and free Wi-Fi access. Haldi's is our onsite restaurant & lounge, this offers authentic Indian dining. We serve an all American breakfast every morning. Make the BEST WESTERN Prairie Inn & Conference Center your home away from home during your next visit to Galesburg, IL. ... more less
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- Also Known As:
- Best Western Galesburg
- Galesburg Best Western
- Best Western Prairie Hotel