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“Nice stay and would stay again when in area.”

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BEST WESTERN Prairie Inn & Conference Center
Ranked #5 of 10 Hotels in Galesburg
Wildwood, Missouri
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice stay and would stay again when in area.”
4 of 5 bubbles Reviewed November 23, 2013 via mobile

Recently renovated. Beds comfortable, not lumpy. Good value for the money, given the small market location between Peoria and the Quad Cities. Would be nice if breakfast was included. Easy access to and from the highway.

Stayed November 2013, traveled on business
Helpful?
Thank jmatt311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review, November 25, 2013
jmatt, Thank you for your nice review. We are happy that you enjoyed our new beds and our location. We do serve a nice sit down breakfast in the morning with a full menu and a 10% off coupon at check-in. We hope you will visit us again if you happen to travel through Galesburg, Il. We look forward to seeing you.


Guest Services

Amber Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
    102
    88
    45
    32
    29
See reviews for
102
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Empire, Michigan
1 review
5 of 5 bubbles Reviewed November 23, 2013

We booked a night at the Best Western Plus Prairie Inn several years ago returning from a conference out west. We enjoyed the community and the Inn so much we stayed an extra day. This October, again making our way home from Colorado, we purposely booked at the Inn, hoping that the service remained the same. We were delighted to see the physical building (beautifully furnished) and service remained at the former excellent level. We were especially helped by Renee Appleby at the desk with current information about the city and directions to our route north. She was friendly and professional at the same time, the best combination in our view. We will certainly return to this Inn next time we drive in the Galesburg, IL direction.

Room Tip: Nothing special. We always ask for first floor, non-smoking.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MaryAnn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review, November 25, 2013
MaryAnn, Thank you for your very nice review about our hotel! We are glad that you like our new renovations and our services. I will be sure to pass your comments to Renee. She will be happy to hear that she could help you during your stay. We will be looking forward to see you again. We always want our guest comfortable and happy! We are glad we could do just that for you!



Guest Services

Amber Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granite Falls, United States
1 review
2 of 5 bubbles Reviewed November 19, 2013

Do not stay here. This was the worst experience we have ever had at this facility. We have been there many times in the past with no issues. Was given a room that was already occupied that had leftover food and belonging of another still present. Was offered a room of lesser qualtiy to compensate. If it wasn't late in the evening we would have moved to another hotel and paid twice as much. Will not stay here again.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mitch A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review, November 23, 2013
I would like to personally apologize for the unfortunate incident that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have encountered. If you have any questions at all feel free to contact me at 309-343-7151. We hope you will consider us again and we can make your stay comfortable and enjoyable.



Thank You


Amber Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Logansport, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 27, 2013

This hotel is wonderful! Super clean, super friendly, & worth every penny! We live in northern Indiana, and I almost booked a room at the Broadview Inn in Galesburg, but was afraid to because of bad review. I am so glad we went here! After we spent a night here, we decided to tour the Broadview hotel & look at a room to see if it would be a better option next time. Let me just say that we were treated like KINGS at the Best Western! We asked for a fridge & microwave & they promptly provided both. The heated pool is spacious & wonderful. We ate the restaurant and drank at the bar, both were very good! We all worked out in the fitness room, which had enough machines for our family of 5. We have already booked a room with them for a couple of months in the future. We also toured another hotel in town and this is better.

Room Tip: Rooms on bottom floor have access to nice courtyard.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrcub1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review, November 1, 2013
Dear mrcub1970,

Thank you for the great feedback. I will make sure to pass your very nice comments on to all of our staff! We are glad that we exceeded your expectations. I am so glad you enjoyed our pool, fitness center and our new restaurant. Your business is very important to us and we value you as a guest. By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. We will be seeing you and your family soon!





Sincerely,

Amber Smith
Guest Services
BEST WESTERN PLUS Prairie Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 22, 2013

We booked the suite with the whirlpool tub. It is really two rooms with the common wall removed but it made a huge room with a private whirlpool tub surrounded by opaque panels. The king size bed was very comfortable and the room was very quiet. There was a beautiful courtyard that both patio doors looked out to. The Italian restaurant onsite had a limited menu but we were told it had just changed over to new management so that might have been the reason. There also is no free breakfast since the restaurant serves it. The only "complaint" we had was there was no exhaust fan in the bathroom so putting on makeup in there after a shower was difficult to say the least. Everyone on the staff was friendly and polite and we would certainly stay at this motel again!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EZLiving2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review, November 1, 2013
Thank your for your very nice comments about our hotel. We are glad you enjoyed our beautiful courtyard area and your Jacuzzi suite. We always want our guest comfortable and happy so always please let us know if you are in need of anything while staying with us. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (309) 343-7151.

We appreciate your loyalty to our brand.


Sincerely,

Amber Smith
Guest Services
BEST WESTERN PLUS Prairie Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherman, United States
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed October 18, 2013

We were in town for the Knox County Scenic Drive. The week before it would have been cheaper; but since that type of room was not available; it ended up being 10 dollars more. But we were satisfied with the rooms; the swimming pool was clean, but did not have a hot tub. The resturant meal was satisfactory for Sunday breakfast. I would have liked to have paid a little less for the room.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ellen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review, November 1, 2013
We are very happy that you chose to stay with us during scenic drive weekend! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

.




Sincerely,

Amber Smith
Guest Services
BEST WESTERN PLUS Prairie Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galesburg, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed October 14, 2013

TV did not work. Called to have it fixed. Waited. Called again because they forget to send someone down. They forgot to change the sheets on one of the beds. They did not want to comp for this. I said I would like to speak to Manager. Of course they were on VK. Ended up finally getting a piece of paper that had a couple of things on it that was a joke for the restaurant. Wait till they have somebody who is scathing mad at them and see how that flies. Restaurant was super slow but the food was very good-I highly recommend the Eggs Benedict or the Mexican Skillet

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review, November 1, 2013
I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail.
I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. We are glad that you did enjoy your breakfast and highly recommend it!



If you have any question at all please contact me at 309-343-7151.

We hope you will come see us again


Amber Smith
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Prairie Inn & Conference Center

Property: BEST WESTERN Prairie Inn & Conference Center
Address: 300 S Soangetaha Rd, I-74 at East Main, Galesburg, IL 61401-5527
Phone Number:
Location: United States > Illinois > Galesburg
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Galesburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Prairie Inn & Conference Center 3*
Number of rooms: 113
Official Description (provided by the hotel):
Discover northwestern Illinois from the comfort of this quaint Galesburg hotel, just minutes from Knox College and Seminary Street. Conveniently located off the I-74, the BEST WESTERN Prairie Inn & Conference Center is just three miles from the heart of Galesburg, IL. Guests are just minutes from historic Seminary Street, offering shopping, dining and more. History and culture lovers delight in Galesburg's many well-known attractions, from the Orpheum Theatre to the Galesburg Railroad Museum to the birthplace of famed writer Carl Sandburg. A scenic self-guided car tour takes guests from this Galesburg hotel to many of these popular attractions. The hotel is a great choice for families visiting students at Knox College or Carl Sandburg College, both just minutes away. It's also a convenient spot for experiencing seasonal events, like Railroad Days and the Stearman Fly-In. This Illinois hotel also offers easy access for corporate travelers doing business at RFMS and BNSF employees. A full service Galesburg hotel with the only full service event location in the area, we offer the highest quality amenities. Our ballroom can seat up to 300 guests, making the property a perfect choice for your next meeting, banquet, reunion or wedding. The newly renovated rooms at the BEST WESTERN Prairie Inn & Conference Center include comfortable beds with quality linens and plush pillows. Newly installed 37-inch LCD flat-screen TV's have cable satellite & HBO(R). Select rooms offer a private patio entrance to our beautiful courtyard. Other amenities available at this Galesburg hotel include an indoor pool, exercise facility, fun games in our courtyard for the family, and free Wi-Fi access. Haldi's is our onsite restaurant & lounge, this offers authentic Indian dining. We serve an all American breakfast every morning. Make the BEST WESTERN Prairie Inn & Conference Center your home away from home during your next visit to Galesburg, IL. ... more   less 
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Also Known As:
Best Western Galesburg
Galesburg Best Western
Best Western Prairie Hotel

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