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Best Western Prairie Inn & Conference Center
Ranked #5 of 10 Hotels in Galesburg
Urbana, IL
2 reviews
“Great place to stay!”
Reviewed September 30, 2013

We were visiting for family weekend at my son's college and had a fabulous experience! The entire property was amazingly clean and well kept. The rooms were spacious, clean and comfortable. Quiet and restful even though it was booked solid. The staff was fantastic! I realized part way home that I had left my wedding rings in the room. The front desk and housekeeping staff went well out of their way to find them. We have several more trips to that area in our future and will definitely stay again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Cyndy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at Best Western Prairie Inn & Conference Center, responded to this review, November 1, 2013
Thank you Cyndy for your nice review. We are so happy that we were able to find your wedding ring and return it safely to you! I will make sure your comments our given to our guest services and the housekeepers that were able to help! We hope to see you again soon. We always try to make our guest comfortable and happy, we are glad we could make your stay a good one.



Amber Smith
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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301 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Fishers, Indiana
Level Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 24, 2013

This wasn't a planned stop, just fatigued from driving and pulled in knowing nothing about the hotel. Front desk staff was friendly. This is an older property, but is well kept up and nicely maintained. My room was clean and comfortable. The restaurant was 15 minutes from closing time, but was happy to serve me. The rate was reasonable as well. Would not hesitate to stay again.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank feb1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at Best Western Prairie Inn & Conference Center, responded to this review, November 8, 2013
Thanks for your very nice review. We are glad that you stopped and stayed with us as a random choice, and enjoyed it. We hope you will come stay with us again!




Guest Services

Amber Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Charles, United States
1 review
Reviewed September 23, 2013

Stayed at the Best Western in Galesburg. excellent customer service. Quiet and restful. Staff very friendly and helpful including the restaurant staff! Good value for the dollar. Not hard to find, just off I-74. close to downtown Galesburg.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Jane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at Best Western Prairie Inn & Conference Center, responded to this review, November 1, 2013
Thanks Jane for your positive feedback about your stay. I will be passing your comments on to our staff, they will really appreciate it. We are always looking to make our guest feel comfortable and happy during your stay here. Thanks a lot, we hope you will come back and see us again!


Amber Smith
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankeny, United States
1 review
Reviewed September 17, 2013

The Prarie Inn is a great place to stay with many amenities and a wonderful staff. The hotel is older, but well maintained. It is located just off the interstate in a beautiful wooded setting. It has a great restraunt and lounge area.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Stan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at Best Western Prairie Inn & Conference Center, responded to this review, September 22, 2013
Thank you for taking the time out of your schedule to write such a nice review letter. I am passing on your comments, knowing that it will serve as a well to do thank you for all their hard work and for them to continue their efforts. We appreciate your patronage and hope you will stay with us at the Best Western Prairie Inn the next time you are in Galesburg, Illinois. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MN, United States
1 review
Reviewed September 17, 2013

Used to be the best place to stay in Galesburg as they had a restaurant and a lounge onsite. I will start looking for a new place to stay on next trip to the area. New owners appear to be trying to close it like the last couple of properties they have owned.

  • Stayed September 2013, traveled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at Best Western Prairie Inn & Conference Center, responded to this review, September 22, 2013
Robert,

Thank you for your feedback about our hotel.

The owners only own this Best Western Plus Prairie Inn so we are not very sure what that was meant for. We do have a nice restaurant onsite that includes a lounge and a very full menu.

We would still like it if you would continue to come to our hotel! Please feel free to let us know right away when we are not exceeding your expectations, we always want our guest happy and comfortable.


If I can be of assistance in the future, please don't hesitate to contact me at (309) 343-7151.


Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely.

Amber Smith
Guest Services
Best Western Plus Prairie Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waverly, United States
2 reviews
Reviewed September 13, 2013

Hotel was nice. I think the court yard could have used some watering. There was no hot tub but the pool was nice. Great place for events. It's a perfect place for a wedding reception or family gathering. Beds were comfortable. Nice large TV in each room.

  • Stayed September 2013, traveled with family
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Sara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Front Office Manager at Best Western Prairie Inn & Conference Center, responded to this review, November 3, 2013
Thank your for your nice review! We are happy you enjoyed our new beds! We are always catering weddings and receptions because of our nice ballroom and courtyard area. Also, we have a new restaurant for family gatherings and a tasty bite to eat. We hope to see you again at the Prairie Inn.



Amber Smith
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 23, 2013

As a child I spent alot of time here ofcourse it was a Sheraton back then. The hotel is very well kept for the age. Room was super clean and had a fresh smell to it. The beds are very comfortable. We had a small gathering at the pool which was very clean the water super clear. Missed the hot tub though. We have stayed at alot of different hotels but this one is worth a return visit. Staff super nice as well Jennifer took my reservation getting us a super rate. Amber checked us in which only took a minute. We will be back. Thank you for keeping my old dreams alive was like coming home.

Room Tip: Courtyard rooms are nice.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
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Helpful?
Thank Commkruge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prairieinn, Director of Sales at Best Western Prairie Inn & Conference Center, responded to this review, September 5, 2013
Thank you for your kind words! We are very proud of the updates we have made to the hotel, including the new mattresses and the pool maintenance which you were able to enjoy. We hope that you return again and see what new things we bring to the "Sheraton"!

I will also pass along your praise to our Guest Services Representatives, Jennifer and Amber. We all pride ourselves on excellent service. When you come back to town, please feel free to call us directly at 309-343-7151.

Sincerely,
Tejal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Prairie Inn & Conference Center

Property: Best Western Prairie Inn & Conference Center
Address: 300 S Soangetaha Rd, I-74 at East Main, Galesburg, IL 61401
Phone Number:
Location: United States > Illinois > Galesburg
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Galesburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Prairie Inn & Conference Center 3*
Number of rooms: 113
Official Description (provided by the hotel):
Discover northwestern Illinois from the comfort of this quaint Galesburg hotel, just minutes from Knox College and Seminary Street. Conveniently located off the I-74, the BEST WESTERN Prairie Inn & Conference Center is just three miles from the heart of Galesburg, IL. Guests are just minutes from historic Seminary Street, offering shopping, dining and more. History and culture lovers delight in Galesburg's many well-known attractions, from the Orpheum Theatre to the Galesburg Railroad Museum to the birthplace of famed writer Carl Sandburg. A scenic self-guided car tour takes guests from this Galesburg hotel to many of these popular attractions. The hotel is a great choice for families visiting students at Knox College or Carl Sandburg College, both just minutes away. It's also a convenient spot for experiencing seasonal events, like Railroad Days and the Stearman Fly-In. This Illinois hotel also offers easy access for corporate travelers doing business at RFMS and BNSF employees. A full service Galesburg hotel with the only full service event location in the area, we offer the highest quality amenities. Our ballroom can seat up to 300 guests, making the property a perfect choice for your next meeting, banquet, reunion or wedding. The newly renovated rooms at the BEST WESTERN Prairie Inn & Conference Center include comfortable beds with quality linens and plush pillows. Newly installed 37-inch LCD flat-screen TV's have cable satellite & HBO(R). Select rooms offer a private patio entrance to our beautiful courtyard. Other amenities available at this Galesburg hotel include an indoor pool, exercise facility, fun games in our courtyard for the family, and free Wi-Fi access. Haldi's is our onsite restaurant & lounge, this offers authentic Indian dining. We serve an all American breakfast every morning. Make the BEST WESTERN Prairie Inn & Conference Center your home away from home during your next visit to Galesburg, IL. ... more   less 
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Also Known As:
Best Western Galesburg
Galesburg Best Western
Best Western Prairie Hotel

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