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Best Western Designer Inn & Suites
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Reviews (706)
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All reviewscrystal cavefantasy suitethe indoor outdoor poolcave roomsmall balconyhearts delightwooded arearoom was cleanclose to downtownnice breakfastwould stay here againhot breakfasthot tubgrant's homegreat place to staygalena ilthe breakfast area
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Reviewed March 5, 2013

We decided to do an overnight in Galena in February 2012 for my birthday (only 20 minutes away from Dubuque, IA).

We were kind of thinking about a theme room as a nice getway from the kiddos. I had checked into the rooms at the Don Q Inn in Dodgeville, Wi, but the rooms seemed really dated and the price was pretty high. Also, there was not much in Dodgeville that we wanted to see, other than the House on the Rocks, and I think we will save that for another time. The Best Western Designer Inn and Suites has theme rooms here, so we looked at this hotel next. Unfortunately, all theme rooms were sold out (this was Valentines' weekend), but they did have a king bed with whirlpool and fireplace available for a lot less than in Dodgeville, so we booked it.) What a great choice!!!

The room was great for a romantic overnight not far from home. I am posting pictures to show how nice the room was. We will definitely come back and will try to get a theme room the next time. They look great from the pictures we have seen.

Anyway, our room was clean, nicely decorated, and well taken care of. The bed was comfy. There was a flat-screen TV. The whirlpool was way big enough for two and was in the bedroom, not some tiny tub stuffed off into a bathroom that only fits one. There was an inside and outside door. We were actually on the parking lot side on first floor, so we did not have much of a view or a balcony, but it looks beautiful from the other side of the hotel. I would request the side facing the woods if I was booking again, and I think a balcony would be nice too.

The staff were friendly and open to giving ideas on what to do.

We did not get a chance to try the breakfast or pool area, but we hope to try both of them in the future, as we have heard great things about them both.

We would definitely recommend this place to friends and will be back ourselves!!!

  • Stayed: February 2013, traveled as a couple
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2  Thank Shawni_and_Buck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

This is the second time we have stayed here in three years to go skiing. It is a 15 min drive to Chestnut, probably one of the closest hotels and is very affordable. Staff was very nice and friendly. The room (2 queen) was very spacioius and clean, including a nice sitting area and a porch. Breakfast includes hot choices- make your own waffles, eggs, meat- as well as pastries and the usual other amenities and is very good. The kids loved the indoor/outdoor pool and the hot tub was great after a day on the slopes. The pool closes at 10, would be nice if the pool stayed open until 11 on Friday & Saturday. The rooms look like they have been redone lately. The exterior and public spaces could use some lite maintenance and updating. I will definitely stay here again!

Room Tip: Any of the rooms on the second or third floor should be great however couples should consider one of the theme suites!
  • Stayed: March 2013, traveled with family
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2  Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

My husband and I were travelling and heard about what a great place Galena is to visit. Our stay at this hotel really made our trip fantastic. The staff was extremely friendly and helpful and our room was very clean and spacious. We are planning our next stay there again soon and woulld highly recommend it to everyone!

  • Stayed: July 2012, traveled with family
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1  Thank Shirley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2013

Stayed here again. The room was really clean. The fireplace in the room was nice to have. The breakfast tasted good. It was presented well and kept clean. The desk clerk was very friendly.
Will stay here again.

  • Stayed: February 2013, traveled as a couple
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2  Thank Weak10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

Awful! Pool is fairly small and only open til 10:00 at night! On a Friday!!!!!!!!!!!!!!! Awful service got in the room the toilet wouldn't flush and went to call front desk well guess what? Phone didn't work! Then call her on our cell and she says well we can see what we can do with a hush. She comes up stomps through the room and fixes both and leaves and says have a nice night. Yea ok lady horrible room!

  • Stayed: February 2013
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Thank AndreaH659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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