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“Whirlpool suite”

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Best Western Designer Inn & Suites
Ranked #7 of 11 Hotels in Galena
Certificate of Excellence
IL
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Whirlpool suite”
Reviewed July 21, 2011

Very big comfortable room. It seems that it used to be a dbl queen room but instead of 2 beds, a king bed has been added and a large whirlpool where the second bed would have been.
The bed was very comfy and had 8-10 very nice big fluffy pillows. Our room had 2 entrances, one from the hotel corridor and one that walked out to a private small patio with parking lot just beyond.
Free hot breakfast was good but lacks its own room. It is set up on bars next to the front desk.
Staff was very friendly.
If we were in the area again, we would certainly stay here again.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Debimail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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585 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Morton Grove, IL
1 review
Reviewed July 11, 2011

We had an absolutely great time visiting Galena and everyone at the Best Western was very accommodating, friendly and helpful with our group!

  • Stayed May 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lisamboldt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver Lake, Minnesota
1 review
Reviewed July 11, 2011

The room was much larger than anticipated. Very clean and well kept. The staff were very helpful with dining and touring suggestions. The pool area was great. We even had a deer in the back yard. Loved that all the rooms have a balcony. Will definitly return.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 01Posey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Villa, Illinois, Usa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 29, 2011

The room was spacious and clean. Staff was very friendly and knowledgeable about the area. We look forward to staying there again.

Room Tip: 2 night pkg is better value than AARP
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dferrigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 16, 2011

We booked our suite with 1 Queen bed and a sofa sleeper and asked for either a patio or balcony. When we arrived, they gave us a suite on the second floor; however, the room had neither a patio nor a balcony and we were informed there is no elevator. Well, for three ladies in their 60's with bad knees, that was not something we wanted to hear! The front desk clerk was very accommodating and changed our room so we'd have a balcony - but still on the second floor. It was very disappointing that no mention is made of the lack of an elevator. Further, the bathroom in this suite was very tiny! You could practically touch all four walls seated on the toilet and there was only one sink with very little room around it for three ladies to set out their cosmetics. The room was very spacious and the room was very clean and quiet so kudos on both counts for that, but given the other problems, I can only rate this property as average. We can't recommend it for anyone who has problems with stairs. In fact, an elderly couple with their grandchildren arrived after we did and were booked on the second floor as well!

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BarbinKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 13, 2011

Stayed here for two nights in a jacuzzi room. It was a fine room, kind of dark but ok. It was a little noisy facing the highway, so it was a bit hard to sleep. For the price we paid I wouldn't stay here again. I would however stay if we got a much cheaper rate. We moved to another hotel for our last night in Galena at a much less cost and it was more clean. Had to wait in line 25 minutes to check out because the employee couldn't figure out how to run a guests credit card transaction.
You can technically walk to downtown from here! Just be prepared to walk up a hill on the way back. We walked and were actually picked up by a nice man who worked at the mansion giving tours. He dropped us off downtown! Gas station next door was convenient for grabbing drinks/snacks and a pizza place and another hotel within walking distance for food and the irish hotel had live music.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Slee7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eureka, IL
1 review
Reviewed June 10, 2011

I live approximately 3 hours from Galena and it is one of my favorite places to visit at any given time of the year. I have stayed in several hotels in the area and though they have all been nice, I by far like the Best Western. You can't beat the atmosphere or the prices and it's 5 minutes from the historical district and shops. The rooms are very spacious and comfortable. Always clean and welcoming. I am at ease staying there and never have the "hotel" feel. The balcony/porches are wonderful in the summer/fall!! The staff has always been gracious and helpful with any need or questions I have ever had.
I recommend it to everyone!!

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mholthe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Designer Inn & Suites

Property: Best Western Designer Inn & Suites
Address: 9923 W US Route 20, Galena, IL 61036
Phone Number:
Location: United States > Illinois > Galena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Designer Inn & Suites 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

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