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“Great option for family & ski Chestnut”

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Ramada Galena Hotel and Day Spa
Ranked #6 of 11 Hotels in Galena
Certificate of Excellence
chicago
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great option for family & ski Chestnut”
Reviewed March 7, 2010

we chose their ski package to chestnut mountain which was a great deal. There was a mixup in the reservations but the manager was very accomodating and was able to take care of the matter quickly and to our satisfaction. The rooms were decorated Victorian style and roomy but could use more space to store clothes in drawers. Huge indoor pool and hot tub. Breakfast was included and kept stocked. Location was right near a Culvers and Walmart for last minute stuff. Would stay again.

  • Stayed January 2010, traveled with family
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Helpful?
Thank monkeypi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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990 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • Any
English first
Wisconsin
1 review
Reviewed March 5, 2010

We had an excellent experience at the Galena Ramada! The staff was very friendly and helpful. Check in and check out were a breeze. The room was very nice and well worth the price. We absolutely love the location. The pool is wonderful and we were lucky to have it all to ourselves. The continental breakfast was great! Love the waffle makers!!! Beautiful scenery. We are having our wedding there next June!

  • Stayed February 2010, traveled as a couple
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Helpful?
Thank ohmissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Level Contributor
4 reviews
Reviewed February 19, 2010

My family and I recently stayed at this hotel. The overall hotel was fine and the pool was outstanding. The issue that we had is that we were quoted a rate that included lift tickets to the local ski hill, this was a good rate and why we choose this hotel. Unfortunately at checkout they did not honor what we were quoted. The manager Mr. Kim was not there that day when we checked out. The desk staff said that we needed to talk to him to get it figured out and they gave us a phone number and email for him. Upon arriving home we attempted to email him but the address given did not work so we tried the email on the receipt it did not work either. I left a message to have him call me, after 2 days of no response I left another message to call. Once again no response I tried for the third time one week after we checked in and got him. He told me they did not have to honor the rate and then hung up on me. I do not recommend anyone stay at this hotel.

  • Stayed February 2010, traveled with family
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Helpful?
Thank kirk13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenosha, WI
1 review
Reviewed October 26, 2009

Our trip to Galena was soured by the poor furnishings at the Ramada Galena. No luggage table, no drawers for clothing, mismatched ugly lamps, headboard not attached to bed so it banged on the wall, no chairs to sit and relax after a day of sightseeing. What they had were two wooden kitchen chairs with a small wooden table, no lighting over the table or near to table so it could not even be used to read, etc. No refrigerator or microwave When their ad states that their rooms were uniquely furnished they were not kidding. Other guests confirmed to us that their rooms were also without these basic furnishing. We expressed our disappointment to the desk staff and were left with the impression that they have received this same type of complaint before. They must not care.

  • Stayed October 2009, traveled as a couple
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Helpful?
Thank traveltwoKenosha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago,Illinois
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2009

We just returned from this hotel and were impressed. The rooms are large and the beds have 6 pillows each and attractive quilts for bedspreads. We found the bathroom clean, good sized, and kept up nicely. The Lobby is large and classy. The gentleman at the check in desk could not have been more friendly. He was smiling and helpful when we asked for information on the local bike path. The pool is HUGE and clean and the Hot tub was as well. The pool area has a great big patio attached outside the 4 sliding doors with many tables that you can sit at and enjoy the lovely gardens they overlook. The breakfast had a lot of choices and a large room where we sat to eat. We very much enjoyed our stay and will definitely return when we take our next trip to Galena.

  • Stayed August 2009, traveled with family
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Helpful?
Thank jkinchicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ames, IA
2 reviews
Reviewed August 17, 2009

We were here for a wedding - the room smelled like urine and the pool was so full of chlorine it made our eyes and throat hurt just sitting next to the pool. Carpet in the room was stained and sticky. Was a very uncomfortable stay - felt dirty and stinky even in the hall ways. Way, way over priced - $127 a night plus tax. Would look elsewhere if ever to go back.

  • Stayed August 2009, traveled as a couple
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Helpful?
Thank PickyTrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 23, 2009

The room was clean, staff pleasant and just a few minutes away from downtown Galena. Very reasonably priced, received a 20% discount on a 3 night stay with a special that was going on. King room with a table. 2 sinks which was nice for a couple getting ready. Good supply of towels. Large pool and hot tub, clean and pleasant temperatures. Spa on site, did not get the chance to try it out unfortunately. Would have liked a frig and microwave in the room, they were extra to rent thought it would have been nice to have included in the room price.

  • Stayed June 2009, traveled as a couple
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Helpful?
Thank LCMWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Galena Hotel and Day Spa

Property: Ramada Galena Hotel and Day Spa
Address: 11383 W US Highway 20, Galena, IL 61036-9685
Phone Number:
Location: United States > Illinois > Galena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Galena
#8 Romantic Hotel in Galena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Galena Hotel and Day Spa 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Close to Downtown Galena, Shopping and Dining. Our Ramada Galena Hotel was made for whatever occasion you have in mind, be it your wedding and reception, hosting a business event, or having a romantic getaway near Dubuque. Located on Highway 20 and situated on 10 well-manicured acres, including a catch-and-release fishing pond and beautiful gardens, our Galena, IL, hotel offers bed and breakfast charm in northwestern Illinois. Each room features standard amenities like free Wi-Fi Internet access, and you are invited to use the fitness center complete with 67-foot indoor heated swimming pool, whirlpool, exercise room and volleyball court. Savor in a full body wrap, hot stone massage or a manicure at our full-service day spa, then return to your room for a relaxing evening. Suites with hot tubs and fireplace, as well as handicapped-accessible rooms, are available at our non-smoking Galena, Illinois, hotel. After a refreshing night of rest, start each day of your stay with free continental breakfast. ... more   less 
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Also Known As:
Ramada Hotel And Day Spa Galena
Ramada Galena
Galena Ramada

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