I had a horrible experience with sweetheart bakery. I ordered a two tier wedding cake through this bakery. We had a conversation via email and over the phone exactly what I wanted. I also decided to have it delivered so they would put the caked topper on the cake. However on the day of our wedding they delivered the cake and left without putting the cake topper on. They brought me a small cake with no second tier. Not to mention it looked nothing like what I wanted and my wedding guests said it tasted funny for being red velvet. Even after having proof through my email of what I had ordered the owner continued to argue with me that I didn't order a two tier cake. I am very unhappy with this bakery. I do not recommend going to them. You can get way better quality and service at another bakery. Not to mention the owner is very rude.
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