Although remodeling is going on, it did not bother us. Bed was comfortable, room and bathroom were clean. They had fresh cookies available at the front desk which was a nice treat. Breakfast had a few different offerings also.
I have stayed in other country inn and suites before and they have always been great. I made a mistake and booked my room for a wedding I am attending at the Galena location and had to cancel it so that I could be with the wedding party. Thomas from the front desk was very helpful and understood my situation. He spoke to his management team and together they were able to help me cancel without a penalty fee. Thank you so much country inn & suites. You know have a loyal customer. So grateful for your understanding.
This inn was conveniently located just at the edge of Galena, near Walmart (for those quick pick up of things we forgot) and yet close enough to the downtown to enjoy all of the activities, restaurants, and shopping of historic Galena.
From the minute I walked in and was greeted, the staff was very friendly and offered assistance if needed. The room was clean and the bed was comfortable. The breakfast was better than any other hotel. A great experience.