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Traveler rating
699
264
89
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All reviews pool area game room room was clean hot tub kids loved the pool the breakfast area complimentary cookies great pool great place to stay free breakfast would stay again front desk staff nice stay close to downtown hot breakfast short drive yogurt
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Reviewed 4 weeks ago via mobile

Although remodeling is going on, it did not bother us. Bed was comfortable, room and bathroom were clean. They had fresh cookies available at the front desk which was a nice treat. Breakfast had a few different offerings also.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank LibLady56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

I have stayed in other country inn and suites before and they have always been great. I made a mistake and booked my room for a wedding I am attending at the Galena location and had to cancel it so that I could be with the wedding party. Thomas from the front desk was very helpful and understood my situation. He spoke to his management team and together they were able to help me cancel without a penalty fee. Thank you so much country inn & suites. You know have a loyal customer. So grateful for your understanding.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank DRR414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2019

This inn was conveniently located just at the edge of Galena, near Walmart (for those quick pick up of things we forgot) and yet close enough to the downtown to enjoy all of the activities, restaurants, and shopping of historic Galena.

Date of stay: July 2018
Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2019

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Galena, IL, responded to this reviewResponded May 11, 2019

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 26, 2019

From the minute I walked in and was greeted, the staff was very friendly and offered assistance if needed. The room was clean and the bed was comfortable. The breakfast was better than any other hotel. A great experience.

Date of stay: April 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank Trip57342033288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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