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“Poor Service and lack of menu”

Galena Brewing Company
Ranked #10 of 62 Restaurants in Galena
Certificate of Excellence
Price range: $3 - $14
Cuisines: American, Bar, Pub, Brew Pub
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Local cuisine, Bar scene, Dining on a budget
Dining options: Dinner, Lunch, Drinks, Accepts Discover, Accepts Mastercard, Accepts Visa, Buffet, Free Wifi, Full Bar, Highchairs Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: We are a local grassroots craft brewery using only the best of local ingredients...The only brewery in Galena, and the first to return to this historic brewing town in 80 years. We have six regular house brands on tap, and five to six seasonal and guest taps, regular & seasonal brews, best baked wings in Galena, salads and sandwiches menu & desserts. Kids menu too! We have taken strides to ensure that our table and bar service is excellent, and we are happy to report that our customer feedback now consistently reflects that quality. Brewery tours Friday at 5pm and Saturday at 11:30am. Beer tasting flights and full bar. Live music and dancing most weekends on a Friday and Saturday at 8pm. Football games on 82 inch and 55 inch screens with really cool surround sound. When the game is on...You are THERE man! We also have a 35 seat party room for hire.
Central, IL
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Poor Service and lack of menu”
1 of 5 bubbles Reviewed December 4, 2011

Our party of 8 stopped in to have a bite to eat after a day of shopping. We stopped at the Brewing Co. because we figured a beer and burger would be great.

The hostess who greeted us got distracted on her way to find us a table. She spent several minutes talking to a random person in the bar. I finally walked in to seat our group at a table I found appropriate (most tables were open so this wasn't difficult) and I think I startled the hostess. She then pointed us to a table which was to the table I was heading to anyway.

The waitress took our drink order and about 10 minutes later brough us our drinks. Again, the place wasn't that busy and we were right by the bar so this should have been a 3-5 minute task rather than 10. The time it took to get our drinks gave us plenty of time to look through the tiny menu. Some of the appetizers sounded good but we wanted a burger. No burgers on the menu. Two people from our group went next door and reserved a table at Durty Gurty's. They got back to our table right before our drinks arrived.

We asked for our checks right away so that we could leave as soon as we finished our drinks.

I don't understand why a brewing company doesn't have any bar food on the menu. It was not a menu that would appeal to you if you are looking for burgers, pizza, wings, etc with your beer.

Visited November 2011
Helpful?
1 Thank ILTraveler4309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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613 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Good beer”
4 of 5 bubbles Reviewed November 17, 2011

Great place to watch the game-that is if your a bears fan!!!!!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank kimm1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarrenBell B, Owner at Galena Brewing Company, responded to this review, November 22, 2011
Thank you for your feedback, we really apreciate it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schererville, Indiana
Level Contributor
76 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Night out”
3 of 5 bubbles Reviewed November 14, 2011

Limited menu, prices were a touch high for food and beer. restaurant was very nice and clean, No burgers you need one great burger

Visited November 2011
Helpful?
1 Thank Don R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fitchburg, WI
Level Contributor
57 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Good beer; expensive for a brew pub.”
3 of 5 bubbles Reviewed November 9, 2011

I thought the food here was ok, if a litte overpriced. I've had better brew pub food. The wait staff is excellent. There were 13 of us, and they got the order just right. It's an old building redone, with high ceilings. Expect lots of noise.

Visited November 2011
Helpful?
Thank MontanaDakota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DuPage County, IL
Level Contributor
186 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Great place to watch a game”
3 of 5 bubbles Reviewed October 21, 2011

We arrived around 3PM in the afternoon on a Saturday to find that they were out of 2 of the 5 beers they were offering on special (both of which were the ones we wanted), so we ended up drinking name brands. The place has lots of space for standing, a few tables, and lots of TVs. Very open but not very bright. Still worth it if you are there for the game.

Visited October 2011
Helpful?
Thank Nanster630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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