I have stayed in one and two bedroom condos (or villas) many times at Eagle Ridge. I have been pleased with some and not so pleased with others. While all the front desk clerks are nice, problems do occur. This past weekend I had requested a specific unit and did not recieve it but was OK with it as long as my other requests were honored. I went to check out the villa and it was down two fights of stairs, which my dad can't handle. I called the front desk and they upgraded us to a two bedroom for no charge on the main level. We were happy until we saw the villa. There were dead bugs and flies all over, the decor was outdated, and the room was about 80 degrees! Eventually, it cooled after a few hours of air running full blast. Another issue was that there were some very drunk ladies walking outside and they were shouting/singing and yelling. One of them walked by my car and said she wanted to steal it! I called security and while he was very nice, he refused to go talk to the drunk women, even though we knew which villa they were in! Overall, I am not sure when I will return to this resort.
- Official Description (provided by the hotel):
- Eagle Ridge Resort & Spa is located 150 miles west of Chicago in the heart of The Galena Territory, a 6,800 acre recreational, residential and resort community nestled amid the rolling hills of northwestern Galena, Illinois. Eagle Ridge Resort & Spa is a full-spectrum resort and showcases superior golf with 63 holes on four acclaimed courses which include the North Course; the South Course; the East Course (9-holes); and the resort’s crowning achievement, The General, with over 250 feet of elevation changes throughout the 18 holes. Lodging accommodations at Eagle Ridge are delightfully unique with 80 quaint Inn rooms and over 250 villas and distinctive homes to choose from throughout the property. For the resort’s corporate clients Eagle Ridge boasts 15,000 square feet of state-of-the-art meeting space, in addition to beautiful conference homes for small, elegant meetings. The entire facility is also the perfect venue for banquets, weddings and theme parties. Eagle Ridge offers three distinctive restaurants that include award-winning Woodlands Restaurant, along with Spikes Bar & Grill and Paisanos. Other amenities include the tranquil Stonedrift Spa, providing ten treatment rooms for a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor/outdoor pool, sauna and steam room. The property is the perfect backdrop to an incredible selection of outdoor activities including miles of biking, hiking and horseback riding trails, as well as tennis, hot air balloon rides, boating and fishing on the picturesque 225-acre Lake Galena. ... more less
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- Also Known As:
- Eagle Ridge Resort And Spa
- Eagle Ridge Hotel Galena
- Eagle Ridge Resort Galena