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“:-(” 1 of 5 bubbles
Review of Riverside Cafe' - CLOSED

Riverside Cafe'
Cuisines: American
Dining options: Seating, Waitstaff
Restaurant details
Dining options: Seating, Waitstaff
Gainesville, Florida
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“:-(”
1 of 5 bubbles Reviewed March 27, 2013

Just heard this restaurant is closing tomorrow. It is so sad because a place like this is needed in Freeport. The people of Freeport really tried to keep it open but without proper management it was bound to fail.

  • Visited September 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank Luv2Cuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

12 reviews from our community

Visitor rating
    4
    1
    0
    3
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
38 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Poor customer service prevented me from giving an actual food rating. But I believe in the benefit of the doubt.”
1 of 5 bubbles Reviewed February 17, 2013

The only thing I can rate is the customer service because that happens upon the arrival thru to the end. We didn't make it to the end though. I read mixed reviews. But having to wait for a few minutes before someone acknowledged us is not the end of the world. (It was slow with no more than 5 tables this afternoon). Where I drew the line and decided to travel further was the waitress' attitude. The first question was "can we get an order of cheese curds?" Answer, "if we had any." Second was, "do you have free wifi?" Answer, "someone else was on it earlier." Password? Answer, "I don't know what it would be." She walked away and so did we. Your place has such a great opportunity being the closest to the highway and you have billboard signage! I just wasn't willing to take a chance on the food since the service was so poor.

    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Toolguy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellman
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Good Luck getting your food”
2 of 5 bubbles Reviewed January 24, 2013

stopped there on a saturday, weekend before christmas.... 1 1/2 hours before our food came, Claimed they lost it, But still charged full price...BEWARE!

  • Visited December 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Tracy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freeport, Illinois
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“The best service in the area .... I do not need to say anything else.”
5 of 5 bubbles Reviewed January 19, 2013

really good food. Everyone should eat here once a week... If you don't you are missing out on a excellent meal. We will be back for the service..

    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freeport, Illinois
Level Contributor
4 reviews
4 restaurant reviews
“:(”
1 of 5 bubbles Reviewed January 18, 2013

When this place first opened I couldn't wait to keep going back..waited on immediately. Food was great. Just went tonight. Waitress took us to a dirty table..literally sprayed us with bleach water while cleaning table..left food piece on table, Ordered ribeye, baked potato, cream corn. Ordered steak medium. Steak came raw...literally. A. NICE. man took our drink order. The man came by and I asked if he could cook my meat longer. I cut it in front of him and it looked like it was finally cooked..until I cut into other half..still raw. So I was done eating that. The cream corn I usually love ..my husbands was perfect.mine was watery soupy and I Literally had two teaspoons of corn. I was so disappointed. Waitress wanted to know if I wanted to take meat home..no one got a manager..I wont be back..last time I was there a few months ago and had a raw steak then..so im just done.Disappointed . Went home and cooked dinner.

    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank 232910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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