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“Very Nice Place, just one problem”

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Country Inn & Suites By Carlson, Freeport
Ranked #2 of 7 Hotels in Freeport
Certificate of Excellence
Plover, Wisconsin
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very Nice Place, just one problem”
4 of 5 bubbles Reviewed May 27, 2013

Overall we found the place to be very nice. Breakfast was vey good and the staff was friendly and helpful. The only problem was we found a terrible and unsettling stain on the bedspread. The manager was very apologetic and showed genuine concern and took immediate action to show it to housekeeping. We would stay there again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mchael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
    144
    61
    10
    9
    0
See reviews for
100
27
13
48
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Cambridge
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 24, 2013

Stayed 4/22/2013, traveled from Minnesota for business. This is the second time i stayed here.Hotel was clean and friendly both stays. This is the best Country Inn I have ever stayed at. Breakfast was great, rooms were clean and staff was friendly.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle_mcneely, Assistant General Manager at Country Inn & Suites By Carlson, Freeport, responded to this review, May 9, 2013
Dear Jim L
We are so glad you were able to stay with us again.We try our best to make our guests stays happy ones. We look forward to seeing you again.

Thank you for taking the time to write a review about our hotel.
Michelle McNeely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pearl City, Illinois
Level Contributor
108 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

I've stayed here many times while returning to Freeport to attend to family matters. I continually find the staff most welcoming and the establishment very homey. From the cookies at the counter to the local paper delivered to my door to the great breakfast every morning CI&S in Freeport makes me feel as close to home as possible while traveling. CI&S seems very well situatied as well siting close to the intersections of the main N-S and E-W byways for Freeport. When you get hungry there are many choices within walking distance. Or its a very short drive to more restaurants if you prefer and need to cross the highway. The rooms are very clean, with crisply made beds and excellent cable channels. Possibly the only con might be the rack rate which seem high for the Freeport area. Generally though, you can find better prices thru priceline, kayak, or membership organizations such as AAA, AARP, or government orgs. If you gotta stay in Freeport, without question, Country Inn & Suites is your best choice.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kurt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle_mcneely, Assistant General Manager at Country Inn & Suites By Carlson, Freeport, responded to this review, March 18, 2013
Kurt M
Thank you for taking the time to fill out a review for our hotel. We take pride in the fact we have a well ran hotel. We have a great staff that cares about our guest and their experience with our hotel. We look forward to seeing you again. We hope your stay is the same everytime you come into our hotel.
Thank you again and have a wonderful day
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Normal, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 13, 2013

Here on business. Driving through town and saw the Country Inn. Easy to get to, located next to stores, food, Staples. Very Clean. Nice size room. Just a little on the pricey side. I recommend. I will stay here again.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JF1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle_mcneely, Assistant General Manager at Country Inn & Suites By Carlson, Freeport, responded to this review, March 18, 2013
JF1964
Thank you for taking the time to do a review of our hotel. We are so glad you enjoyed your stay with us. We look forward to seeing you again the next time you come through for business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradley, Illinois, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 12, 2013

We have stayed here many times and each and every time has been a wonderful experience! Staff could not be nicer or more accomodating. Hotel and rooms are always neat and well kept. Property always looks great. Highly recommend any time you are staying in this area!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle_mcneely, Assitant General Manager at Country Inn & Suites By Carlson, Freeport, responded to this review, February 24, 2013
Michael G
Thank you for the kind words you submitted for your review. We at the Country Inn & Suites of Freeport really try hard to please our guests. We are glad you enjoyed your stay with us and look forward to seeing you again in the future.
Thank you for taking the time to fill out this review on TripAdvisor. It always helps future travelors to know the best place to stay.

Thank you

Michelle McNeely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, IL
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 12, 2012

This is one of the nicest, most well-maintained Country Inn & Suites hotel in the US. We had stayed in many hotels during our travels within the US and this one stands out for its cleanliness, good looks, quick and friendly check-in. My specific room request was also taken seriously. If we were to visit NW Illinois again in the future, this is where we will want to stay for the night.

Room Tip: Ask for second floor
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kaclatzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle_mcneely, Assitant General Manager at Country Inn & Suites By Carlson, Freeport, responded to this review, October 14, 2012
Thank you so much for taking the time out of your busy schedule to write a review for our hotel. We are so glad we could make your stay with us a happy experience. We have a wonderful staff that works well together to keep this hotel running smooth. We look forward to seeing you next time you are through the Freeport area. Thank you again and take care.
Michelle McNeely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canon City, Colorado
Level Contributor
72 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed September 25, 2012

We were on vacation for over 2 weeks...we rated this motel the very best one we stayed at this year .
The room was very clean & comfortable & quiet. Lots of room and the computer desk was comfortable to work at. Lots of choices on tv. Many places to eat & shop nearby. Breakfast was A+ ...we will come back to this one on our next vacation :)

  • Stayed September 2012, traveled as a couple
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank theakitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle_mcneely, Assistant General Manager at Country Inn & Suites By Carlson, Freeport, responded to this review, October 9, 2012
Dear theakitty
Thank you for giving us such a great review. We are glad we were a part of making your vacation a happy event. We take pride in the fact we have a great staff that keeps the hotel looking good. Alot of people don't realize we are going on 17 years of being opened. Thank you for taking the time to fill out the tripadvisor review.
Michelle McNeely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Freeport

Property: Country Inn & Suites By Carlson, Freeport
Address: 1710 S. Dirck Drive, Freeport, IL 61032
Phone Number:
Location: United States > Illinois > Freeport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Freeport
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Freeport 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Country Inn Freeport
Freeport Country Inn

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