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“I Love Baymont” 5 of 5 bubbles
Review of Baymont Inn & Suites Freeport

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Baymont Inn & Suites Freeport
Ranked #3 of 8 Hotels in Freeport
GROVELAND
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“I Love Baymont”
5 of 5 bubbles Reviewed October 9, 2012

Whenever possible I try to stay at Baymont Hotels because their quality of service is very high. The hotel in Freeport was not a disappointment and I will definitely stay there again.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
10 Thank ELIZABETH O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review, October 10, 2012
Thank you so much for you review! We all love hearing these positive things about our hotel. We strive to make everyone's stay here as comfortable as possible as we are currently ranked #2 nationwide of all Baymonts!
Again, thank you for your review and we look forward to seeing you during your next visit to Freeport!
Shelby
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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393 reviews from our community

Traveler rating
    157
    127
    68
    27
    14
See reviews for
184
65
32
58
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Appleton, Wisconsin
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed October 9, 2012

We did not have a reservation so the two choices for rooms when we arrived were a smoking room for $69 or a suite for $149. Being on an overnight get-away with my sweetie, we opted for the suite ($166,98 with taxes and $1.50 "safe" fee. The gal at the counter did not try to tell us about any amenities for the hotel. We did notice the 24 hour swimming pool sign so we left and went to Wal-mart and bought swimming suites. Upon arriving back at the room, we plesantly discovered that the room had a Jacuzzi tub (hence we didn't need to buy swimsuits). After using the tub, we laid down only to discover that the room was very noisy. We thought it was guests in the hall or something but after listening for an hour or so, realized that the room has a balcony to the swimming pool and what we were actually listening to was kids in the pool. I barely slept finally getting to sleep around midnight and was woken up at 5:30am when the kids were back at it again. I did mention this to the staff at check-out but was offered no compensation and in fact she was rather rude claiming that I should have called down to complain and she would have closed the pool. So, my sleeping would have ruined the fun of all those parents and kids? It was clear we were a couple getting away from the kids for the weekend from our conversation at check-in. She should have mentioned the noise at check-in knowing how many kids she had checked-in or else given some sort of compensation. I would assume this unhappiness occurs on a regular basis with the poor design of this room. Advice: Avoid suite 202 or any other near the pool.

Room Tip: As far away from the pool end as possible.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank E M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review, October 12, 2012
Thank you for your review. I do apologize that your stay was not what you expected. We encourage alll of our guests to call down to the desk if they are having any kind of issue. As the pool is open 24 hours for 18 and older, it can get noisy at times. If there are issues, we give one warning and if it continues then we have all rights to close the pool. Again, I apologize that you were unhappy with your stay and we hope to see you again so we can give you a better impression the 2nd time around.

Shelby
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake In The Hills
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 9, 2012

I wish you had lodgenet. The room was nice but there were quite a few bugs. Box elders and spiders. Breakfast did not have much of a selection. Front desk person was great

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
6 Thank Liz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review, October 10, 2012
Thank you for your review. Our staff stive to make every guest feel welcome! Unfortunately, this time of year we always get box elder bugs. Our housekeeping staff work hard to keep all of the bugs out but sometimes the bugs find a way to squeeze in anywhere.
Again, thank you for your review and we look forward to seeing you again.
Shelby
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 4, 2012

Just finished a stay at the Baymont inn & suites in Freeport, IL for two nites. Room was spacious, morning and evening snacks were scrumptious, cookies were warm, soft and delish; and the front desk staff terrific!!! Alice and Dianne were especially MAHVELOUS! Will be back soon! Keep a light on for me!

Harry B.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank HarBlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review, October 10, 2012
Thank you for you wonderful review. We like to hear that our staff was accomodating and all of our amenities were up to par for you!
Thanks again
Shelby
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florissant, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

The place was clean. The people were friendly. Our room was better than expected because we had a whirlpool in the room. Breakfast in the morning was abundant. The pool was clean and warm. Alice, who works the front desk, actually works everywhere in the hotel. She is amazing. I gave her a big hug before we left. Just one of those people you feel like you have known them for a long time.
I will be taking my husband to this hotel next year.
Sharon

Room Tip: If you want the room we had on the 3rd floor it is 324.
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review, October 4, 2012
Sharon, THANK YOU for taking the extra time to review our hotel. The staff is always pleased to hear what our valued guests our saying about us. The Baymont Inn & Suites is an excellent place to relax after a day on the trail or simply passing through the area. For more information about the hotel, contact us directly at 815-599-8510. As always, we look forward to seeing you in the future. Thanks again, Alice, Front Desk Clerk...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Freeport

Property: Baymont Inn & Suites Freeport
Address: 1060 Riverside Dr., Freeport, IL 61032
Phone Number:
Location: United States > Illinois > Freeport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Freeport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Freeport 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Steps Away From Jane Adams Bike Path and Snowmobile Trail with Meeting Rooms and Outside Patio GrillOur Baymont Inn & Suites Freeport hotel is your home away from home in northern Illinois. Close to historic railroad landmarks, Winneshiek Playhouse and the greater Rockford / Chicago Airport, our hotel offers affordable rooms and exceptional service. After a restful sleep, begin your day at Baymont Breakfast Corner with free continental breakfast then stay connected with free high-speed Internet. Enjoy our hotel fitness room and indoor pool for adults 18, both open 6 AM to 10 PM hours for your convenience, Under 18 is midnight. We are pet friendly for a small non refundable fee, and non-smoking rooms are available. Kids 17 and under stay free with an adult.Our Freeport hotel is close to major area businesses, including Honeywell, Sauer Danfoss and the Newell Rubbermaid headquarters. ... more   less 
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Also Known As:
Baymont Inn Freeport
Freeport Baymont Inn

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