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“Very glad we stayed here!”

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Baymont Inn & Suites Freeport
Ranked #3 of 7 Hotels in Freeport
Certificate of Excellence
Reviewed August 13, 2012

On our way across Illinois, we pulled off the highway in Freeport to check out the Baymont Inn & Suites. Not sure if we would stop or continue driving a bit longer, the warm and friendly welcome we received from Melanie at the front desk convinced us this was where we wanted to spend the night. We definitely felt the hometown hospitality as she graciously described the many wonderful features of this hotel and took care of our registration. Our room was clean and spacious, with the most comfortable beds we have ever found in a hotel! The television offered 59 channels and there was free internet access for our laptop computer. In an attractive little sitting area off the lobby there was a computer and printer available, too. The workout room had a nice selection of machines, and though it was late when we arrived we were delighted to discover that the heated indoor pool and hot whirlpool were open for adults 24 hours. (The whirlpool, by the way, was comfortably hot and had strong jets – very soothing after a long day of driving!). The complimentary breakfast included waffles, biscuits and gravy, cereals, fruit, juices, coffee and tea. Although we had not planned to stay at the Freeport Baymont Inn & Suites, we are very glad we did!

  • Stayed: August 2012, traveled as a couple
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6  Thank MinnesotaTwinsfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, Front Desk Clerk at Baymont Inn & Suites Freeport, responded to this reviewResponded August 24, 2012

THANK YOU, for giving our staff such high regards and taking the time to let us know how we are doing! When you stay at the Baymont we want our "GUESTS" to feel like family. Conveniently located on IL. Rt# 26 N. Freeport and just off Rt# 20 between Rockford & Galena. COMING SOON...eating establishment within walking distance of the hotel and Jane Addams multi-use trail. Pet friendly....Free Wi-Fi....24hr access to heated pool/spa for guests over 18 years. Once again, Thank you for taking your valuable time to rate our hotel. Alice, Front Desk Clerk

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Reviews (449)
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425 - 431 of 449 reviews

Reviewed August 9, 2012

I have stayed here many times on personal business. The staff is very helpful and gracious. The room was well maintained, and quiet. We will be going back in the fall, and will make this our base of operation...We have stayed in other motels in Freeport, and I think this one is the best, and the price is where it belongs....

  • Stayed: August 2012, traveled with friends
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4  Thank BilB36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, FRONT DESK CLERK at Baymont Inn & Suites Freeport, responded to this reviewResponded August 17, 2012

THANK YOU, for establishing BAYMONT INN & SUITES, as your "base of operation." Our hotel is located just steps from the multi-use Jane Addams Trail and we welcome the opportunity to become your "BASE OF OPPORTUNITY" for Fall/Winter recreational activities. Please contact us directly to book your overnight accomodations. We offer an outdoor patio for grilling after a day on the trail. We are pet friendly, and we offer a guest reception M-R as well as continental breakfast daily. See you in the Fall and THANK YOU AGAIN and your comments are most appreciated. Alice, Front Desk Clerk.

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Reviewed July 27, 2012

Competitive price for Freeport. Super easy to access from the interstate. Front desk staff are polite and professional. Breakfast is OK.

The smoking rooms make the third floor a "no go" for the non-smoking guest. The hallway smells like a casino, and the non-smoking rooms up there still have a smoke flavor. Yuck.

The workout room is tiny -- don't choose the Baymont for that feature.

  • Stayed: July 2012, traveled on business
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Thank MrTravelTalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, FRONT DESK CLERK at Baymont Inn & Suites Freeport, responded to this reviewResponded July 28, 2012

THANK YOU, for choosing Baymont Inn & Suites, Freeport. Our staff is Sorry, you found our accommodations subpar and hope that you will consider us in your future travels. We ENCOURAGE all potential guests to contact the Freeport Baymont Inn & Suites DIRECTLY at 815-599-8510 for booking. We will strive to avoid aforementioned situations like this in the future. Again, THANK YOU for taking your valuable time to rate our hotel. Your comments are welcomed. Quality service is our PRIORITY! Alice, Front Desk Clerk.

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Reviewed July 22, 2012

Wasn't expecting much, but the staff were very gracious and helpful, room was quiet and clean. Very nice stay.

Stayed: July 2012, traveled with family
5  Thank Schuyler D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, FRONT DESK CLERK at Baymont Inn & Suites Freeport, responded to this reviewResponded July 25, 2012

THANK YOU for taking your valuable time to rate our hotel! We welcome your comments and suggestions to provide the best lodging possible. Our staff strives for excellent customer service, comfort and quality with affordability in mind. The Freeport Baymont Inn & Suites staff look forward to serving you for future accommodations. WE ARE PET FRIENDLY and are currently ranked #4 of "Best of Baymont", in the Nation. Thank you for your most helpful comments. Alice, Front Desk Clerk

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Reviewed July 20, 2012

We liked this hotel because it was close to our family we were visiting and also dog friendly. We didn't bring our dog on this trip, but may in the future. Hotel was very clean and quite. Would recommend to anyone.

  • Stayed: July 2012, traveled with family
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Review collected in partnership with cheaprooms.com
5  Thank sherryb175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this reviewResponded July 23, 2012

Thank you for the wonderful review. Our staff gladly welcomes pets. With the OK of the owners we also offer a little dog treat upon check-in. We hope to see you the next time you are in town visiting family! Again, thank you!

Shelby Petticrew
Front Desk Supervisor

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Reviewed July 18, 2012

We had reservations for our group to stay one night, but over a holiday weekend, and the staff were so friendly and helpful - as the other times we had stayed here. 'They' accommodated us with a few extra needs as well. An issue did come up, but was resolved respectedly, without hesitation-Thank you again!

Room Tip: We have stayed in a different number of rooms, and all were equally comfortable, beds were very comf...
  • Stayed: June 2012, traveled with friends
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6  Thank ddwess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this reviewResponded July 21, 2012

I'm happy to know you choose our Baymont for your stays in Freeport. Customer service is of highest importance and we will always help our guests should they need it. I'm gald to see the issue you had was promptly fixed! Thank you so much for the kind review and we look forward to seeing you again in the future!

Shelby Petticrew
Front Desk Supervisor

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Reviewed July 14, 2012

My mom and I stayed here for the first time. The staff was great, beds were so comfy. We did not use the pool but it was in use and the kids we saw in there were having a good time. The waffle maker was having issues toward the end of the breakfast, but the staff got it going and they kept the breakfast open for those still waiting to cook their waffle. I would stay here again if I am in the area again.

  • Stayed: July 2012, traveled with family
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7  Thank Jacque N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this reviewResponded July 21, 2012

Thank you for the wonderful review! I'm happy to know that the waffle iron was fixed for you and the breakfast was kept open a little while longer. During your next stay be sure to bring your swim gear as our pool and hot tub are open 24 hours to those over 18! Again, thank you for the review and we look forward to seeing you in the future!

Shelby Petticrew
Front Desk Supervisor

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Additional Information about Baymont Inn & Suites Freeport

Address: 1060 Riverside Dr, Freeport, IL 61032-8537
Phone Number:
Location: United States > Illinois > Freeport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Freeport
Price Range: $101 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Freeport 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Steps Away From Jane Adams Bike Path and Snowmobile Trail with Meeting Rooms and Outside Patio GrillOur Baymont Inn & Suites Freeport hotel is your home away from home in northern Illinois. Close to historic railroad landmarks, Winneshiek Playhouse and the greater Rockford / Chicago Airport, our hotel offers affordable rooms and exceptional service. After a restful sleep, begin your day at Baymont Breakfast Corner with free continental breakfast then stay connected with free high-speed Internet. Enjoy our hotel fitness room and indoor pool for adults 18, both open 6 AM to 10 PM hours for your convenience, Under 18 is midnight. We are pet friendly for a small non refundable fee, and non-smoking rooms are available. Kids 17 and under stay free with an adult.Our Freeport hotel is close to major area businesses, including Honeywell, Sauer Danfoss and the Newell Rubbermaid headquarters. ... more   less 
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Also Known As:
Baymont Inn Freeport
Freeport Baymont Inn

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