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“Great Place to Stay!”

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Drury Inn & Suites St. Louis Fairview Heights
Ranked #1 of 10 Hotels in Fairview Heights
Certificate of Excellence
Champaign, Illinois
Level 5 Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great Place to Stay!”
Reviewed April 6, 2013

We stayed here the night before a campus visit to SIUe in Edwardsville, IL. It was a nice hotel with absolutely the kindest and most helpful staff I have seen at any place we have stayed. The staff were ALL friendly, asked if everything was to our liking, offered tips on nearby dinner choices, and were consistently above and beyond our expectations of outstanding customer service.Parking, adult beverages and a wide variety of food at their evening reception, a delicious hot breakfast in the morning, and internet access in your room - all free! Our two room suite was very comfortable and worked perfectly allowing the two teenagers with us to have their "own" room and space.There was a nearby mall and several other shopping places to entertain the two teenage girls with us! I would highly recommend this Drury Inn and we will definitely return to stay there on future campus visits.

  • Stayed April 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank rikkirn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 reviews from our community

Traveler rating
    168
    64
    12
    6
    7
See reviews for
116
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Madison, WI
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 30, 2013

This was our first stay at a Drury Inn and could not get over how friendly and welcoming the staff was to its guests. Everyone went above and beyond at making each guest feel welcome - especially important to the folks traveling alone. The breakfast was plentiful and tasty. Evening drinks and food not as stellar, but still welcome by many. First time that we saw shampoo/conditioner/shower gel dispensers mounted in the shower!

  • Stayed March 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sun_Prairie4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T.H. IN
Level 6 Contributor
115 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 13, 2013

This hotel is very near interstate 64 near St Louis. There are numerous restaurants nearby, also shopping opportunities. The hotel is clean, comfortable and the free breakfast was great. There's not much of a view, but the pleasant atmosphere makes up for it. They also have free drinks and appetizers in the evening. The bathroom was nice but the shower head could use some work, its not very powerful. The beds were comfortable and it was easy to get a good nights sleep. I didnt use the pool but they do have an indoor one. Good stay, would definitely go back.

  • Stayed February 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank s c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 6, 2013

My fiance and I are getting married and we needed a place to stay for the night so we stayed at the Drury Inn because of its high ratings. However as we entered the Motel grounds to get information face-to-face, the employee or manager came out in a terribly rude manner treating us in the most offensive way. She neither introduced herself nor gave us any information regarding the various packages available for us to stay in for the night. She refused to answer any of our questions, leaving us with a big question of racism in our heads. She was outrageously rude and acted as if we were invading her space. She simply asked us whether we wanted to stay here for the night or not. Upon staying there for the night, the rooms were small and very outdated. The carpet looked as if it hadn't been vacuumed and the bathroom was even worse. So shocked, we called the Motel later to get an explanation, but her attitude remained appalling and she hung up the phone! The worst experience ever. No idea how they do business. Upon leaving, another manager offered us a couple free drinks in compensation, but even if offered for free, never would go back there.

Room Tip: They don't even have a restaurant nor do they have room service.
See more room tips
  • Stayed August 2012, traveled on business
    • Value
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Helpful?
2 Thank pat399334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, Manager at Drury Inn & Suites St. Louis Fairview Heights, responded to this review, January 15, 2013
We appreciate hearing from our guests and sincerely apologize you experienced a concern during your stay with us. Your comments have been shared with the hotel management. It is our mission for guests to enjoy a comfortable room, and friendly atmosphere. Your comments will help us work to achieve these goals. If ever during a stay you have concerns, please feel free to contact the hotel management or customer service, and we'll be happy to help address any questions or concerns. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 5, 2013 via mobile

Yes they are as friendly as the other reviews say. Exceptionally clean nice rooms. Hot breakfast is better than most with meat eggs, potatoes, biskits and gravy, waffels, organic granola, cereals, and fruits. If you want fluff like flavored creamers or your fruit sliced for you go elsewhere. The evening fare is less stellar but the kids will be happy and a hot baked potato and soup was satisfying enough for me. Pet friendly but too bad there isn't more outdoor areas for them.

Highly recommended we have been back and plan to make this a regular stop.

Stayed January 2013, traveled with family
Helpful?
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iuka, IL
Level 5 Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 2, 2013

Very friendly staff. From check-in to check-out there were staff members everywhere and continuously asking how you were doing ot if there was anything you needed. The room was very clean and very comfortable. They offer a free buffet from the hours of 5 to 7 p.m. which had a nice variety of food that would satisfy most people. You also get a drink card which is good for 3 free drinks from beer to most common mixed drinks. We missed the breakfast they offered the next morning, but considering the quality of everything else, I would have to say it would be sufficient for most guest. My wife and I have spent quite a few weekends in town over the years but have never stayed at this location before. i'm not saying there are not other quality hotels in the area, but for the price, ammenities and the staff, I will be staying here from now on.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNA
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 28, 2012

Stayed for an overnight shopping trip. It was excellent. Shopped all day, went back to hotel for hot food, and then to our room to relax. We had a very nice breakfast the next morning before checking out and heading home. Considering the kick-back food at night and the large breakfast in the morning, the rate was great. The staff was some of the friendliest we have encountered on any of our trips.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JOYCE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites St. Louis Fairview Heights

Property: Drury Inn & Suites St. Louis Fairview Heights
Address: 12 Ludwig Drive, Fairview Heights, IL 62208-1328
Phone Number:
Location: United States > Illinois > Fairview Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Fairview Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites St. Louis Fairview Heights 3*
Number of rooms: 138
Official Description (provided by the hotel):
Fairview Heights is 15 miles east of downtown St. Louis in southern Illinois, near Belleville, Scott Air Force Base and McKendree University. St. Clair Square Mall and other retailers surround our location off I-64. Relax in our clean, comfortable rooms. Enjoy a free hot breakfast and complimentary hot food and cold beverages at our 5:30 Kickback(R). ... more   less 
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Also Known As:
Drury Inn And Suites Fairview Heights
Drury Inn & Suites Fairview Heights Hotel Fairview Heights
Drury Inn Fairview Heights
Drury Fairview Heights

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