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“Great place for a quick stop on lengthy stay” 5 of 5 stars
Review of Hampton Inn St. Louis/Fairview Heights

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Hampton Inn St. Louis/Fairview Heights
Ranked #5 of 10 Hotels in Fairview Heights
Cincinnati, United States
1 review
“Great place for a quick stop on lengthy stay”
5 of 5 stars Reviewed August 22, 2013

The staff were friendly and helpful. The rooms are reasonable size and the furniture is in great condition. The breakfast is tasty with variery for everyone. Stayed her on Thursday and then again on my return trip the following Sunday.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review, August 24, 2013
Thank you for your lovely response! We love serving our guests with our hassle-free accomodations and great variety in our amenities, and we love it when you return! We are especially committed to making your stay in Faiview Heights memorable enough to want to make us your go-to lodging, wherever you are.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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271 reviews from our community

Traveler rating
    86
    67
    69
    27
    22
See reviews for
122
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Marion, United States
1 review
5 of 5 stars Reviewed August 16, 2013

Reservation by phone was a breeze. Great price which was offered with a military discount. Check-in was quick and very friendly. Our room smelled amazingly clean like fresh laundry-not a usual for any hotel i've stayed at. The beds were very comfortable. We enjoyed the pool. Upon entering the hotel at night they have the door locked for extra security, which made us feel safe during our stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Amie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review, August 24, 2013
Thank you for your comments! It is our goal to serve %100 guest satisfaction and %100 percent guest security during your stay! We're glad to know that we suceeded in doing so for your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oreana, United States
1 review
3 of 5 stars Reviewed August 14, 2013

Hotel shows it age, needs to be updated. Wonderful customer service, and typical breakfast. However compared to other Hampton Inns I have stayed at, this one is one on the bottom of the scale. The rooms are not as quiet as other Hamptons, so we could hear everything in the hallway, even just someone walking.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review, August 24, 2013
Thank you for your thoughtful response. In regards to your comments about the condition of the hotel, I am pleased to inform you that we will be updating our public areas on the first floor in the near future! As always, we are more than happy to do our best to accomodate any room requests regarding noise. I am sorry that you did not have a perfect Hampton stay; please let us know when next you will be in town so we may make your stay extra special!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Earlville, United States
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed August 13, 2013

A nice trip that had a few problems with the bedding not staying in place. Also the 2 front desk personal took a break together at 7:30 pm leaving a sign that they were helping other guests while they were in the break room leaving no one at the front desk.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review, August 24, 2013
Thanky you so much for your review! I am truly sorry about the difficulty with the sheets in your room. It is possible that they were the wrong size, and we would love to investigate and see if we can fix the problem if it is experieced during any of your future stays. Our poor service during the evening of your stay is unacceptable, and I regret that you had this experience. Please let us know the next time you are in Fairview Heights so that we can make your next stay extraordinary!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
1 review
5 of 5 stars Reviewed August 12, 2013

I usually frequent this hotel when I travel mainly beacuse it is convenient for me to go online to make a reservation. The staff has always been pleasant and informative when I have a question. I have recommended the use of this hotel chain to family members who feel the same way.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Rogell J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review, August 24, 2013
Thank you for taking the time to comment on your stay. We love having you and your family here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed August 9, 2013

Stayed two nights - hot breakfast (eggs/potatoes/waffles/oatmeal/etc.) Nice rooms - clean and decent beds. Staff at front desk were friendly and helpful. Easy location to find off I-64. I did notice the interstate traffic noise, which usually doesn't bother me. You might ask for a room away from that side of the hotel. Ask for the north side if possible.

Room Tip: North side to avoid traffic noise.
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ginnyfromkansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review, August 24, 2013
Thank you so much for your comments and compliments. We are always more than happy to acommodate guest room requests wether the request regarding traffic noise, oudoor lighting, elevator proximity, and floor preferences! Feel free to let us know before your next arrival and we will certainly do our best to make it happen!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
193 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed August 9, 2013 via mobile

I arrived in town for a class reunion and was met at the front desk by an extremely nice young lady named Dionte. my check in was fast, super fast!! I love staying here. Everything is always perfect and the manager ( Greta ) will bend over backwards to make sure her guests are treated well and happy.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LMcNeese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review, August 24, 2013
It is so great that we are consistently providing you with excellent service. Please come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn St. Louis/Fairview Heights

Property: Hampton Inn St. Louis/Fairview Heights
Address: 150 Ludwig Dr, Fairview Heights, IL 62208-1333
Phone Number:
Location: United States > Illinois > Fairview Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Fairview Heights
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn St. Louis/Fairview Heights 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Enjoy the Hampton Inn and Suites St. Louis/Fairview Heights, which is located in suburban Southwestern Illinois, twelve miles from downtown St. Louis, Missouri. It is also located next to St. Clair Square Mall. Take advantage of all the amenities we have to offer including free hot breakfast, free WiFi, an indoor pool, and 24-hr business center. ... more   less 
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Also Known As:
Hampton Inn St. Louis/Fairview Heights Hotel Fairview Heights
Hampton Inn Fairview Heights
Fairview Heights Hampton Inn

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