Our family typically stays at hotel chains similar to Comfort Suites. This hotel was not as good as others where we have stayed.
- good location
- friendly, helpful front-desk staff
- breakfast was fine
Areas for improvement:
- the housekeeping staff was very rude to me when I had to approach them about a problem with our room.
- had to ask for bath towels b/c housekeeping didn't leave any in our room
- there weren't always enough towels in the pool area
- wi-fi was spotty
- a noisy family reunion group kept us awake one of our 3 nights there
- our room wasn't exactly dirty but didn't feel really clean either
In the future, we'll stick with other chains where we've had outstanding experiences.
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- Also Known As:
- Comfort Hotel Fairview Heights
- Comfort Suites Fairview Heights
- Fairview Heights Comfort Suites