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“Enjoyed our stay”

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Four Points by Sheraton Fairview Heights
Ranked #4 of 10 Hotels in Fairview Heights
Certificate of Excellence
Peoria, Illinois
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Enjoyed our stay”
Reviewed July 29, 2011

We stayed here three nights with our 3 kids (8-19) on a mini vacation to see Meramec Caverns and the St. Louis Arch. Hotwire gave us a great deal on price and that allowed us to get an extra room for the two oldest kids. There is mainly good to report with some improvements that I think could be done. The Hotel is fairly new but is approaching a point where some renovation should be done to the interior. The beds are small and had fairly worn sheets.The carpeting in the rooms looked and felt as if it needed some more cleaning. They missed cleaning our room after the second night. Then It took four phone calls over a four hour period to get some fresh towels. Even the kids thought the desk staff seemed disorganized and often confused. All of the staff were very friendly but we felt this hotel is just understaffed. One of the cleaning persons told me (after I asked) that they had been working for ten hours and admitted they felt understaffed. The location and grounds were big plus. Off the main street a couple blocks and QUIET! The breakfast we ordered up one morning was reasonably priced and delicious. They have some of the very best fresh baked cookies in the evening! Don't miss those! The pool, guest room bathrooms and restaurant are smallish but neat. A nice mall, many family restaurants and two theaters are close at hand. Great for families on a budget and want a safe and quiet location. I would certainly recommend this property.

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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank darrylwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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293 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
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English first
Arlington, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 26, 2011

The room was very basic and there were stains on the carpet. The proximity to area sites was not convenient and the neighborhood was less than optimal. Would defiitelt pick another hotel for future trips to the area.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank fundmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evansville, Indiana
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 19, 2011

Nice place to stay and conduct business! Concucted several training sessions at this facility and the service and hospitality were excellent. I would recommend to anyone that they use this conference center to schedule their next business meeting.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Gibber1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olathe, Kansas
1 review
Reviewed July 18, 2011

I recently had two meetings back to back at the Four Points by Sheraton in Fairview Heights and the staff couldn't have made it easier. We had a larger room for a Town Hall meeting and a smaller room for presentations. The rooms were great and set up perfectly. The staff was very friendly and helpful. I will be using them again!

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NicoleKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 26, 2011

Overall, clean hotel in a good location. Small bar but did have Sam Adams on draft. Was upgraded to a nicer room with small suite area. Staff was nice. Did not eat at hotel so no comments on that. I would stay again due to price and location.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank snj1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 22, 2011

I booked through hotwire.com and even though I paid for my room already I was given a bill for an extra 40 something dollars. I quickly went down to the front desk and the lady who was kind said she was sorry and there was a mistake and gave me 2 complimentary breakfast for free. I wasn't the only patron to complain about the double billing that night so beware overall the room is nice and the staff is nice just the double paying is the only problem i have with this hotel. Oh by the way they charged me five dollars and up to this day im still clueless for what it was for maybe the breakfast wasn't free after all.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank epaulfrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Illinois
Level Contributor
327 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed May 15, 2011

The absolute best thing about this property is it's location. It is situated on well manicured piece of property located in a lighty populated business park that is well off the main highway giving it an almost rural feel. Service is "ok" with the exception of the front desk person who performed our check-in. She was extremely pleasant and helpful. The food and service at their 10 table restaurant is forgettable. If the breakfast buffet was not offered to us for free, we would have passed. Rooms are average with bathrooms being below average. Stains were the main theme in both the living area and in the bathtub. Water pressure is good (: Speaking of water, the pool is small but well maintained. Now, you might want to set down for this...The hot tub is now an oversized flower pot!!! That's right they have filled the hot tub with soil and planted a distressed plant of some sort that is either dying or hoping to die!!! We really expected a little more from the name Sheraton.

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeramie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Fairview Heights

Property: Four Points by Sheraton Fairview Heights
Address: 319 Fountains Pkwy, Fairview Heights, IL 62208-2044
Location: United States > Illinois > Fairview Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Fairview Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Fairview Heights 3*
Number of rooms: 120
Official Description (provided by the hotel):
Shopping, dining, entertainment and more are at your fingertips when you stay at the Four Points by Sheraton St. Louis – Fairview Heights. All guest rooms feature contemporary furniture, complimentary High Speed Internet access, and much more. Enjoy room service or breakfast, lunch, and dinner in our Fountains Cafe. Situated off Interstate 64 (Exit 12) and Highway 159, we are convenient to all of St. Louis' finest attractions. St. Clair Square - southern Illinois' largest shopping mall - is just across the highway. Scott Air Force Base is only a few miles away and downtown St. Louis is a mere 10 minutes away. Come and experience why business and leisure travelers alike make Four Points by Sheraton St. Louis – Fairview Heights their first choice when visiting St. Louis ... more   less 
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Also Known As:
4 Points By Sheraton Fairview Heights
Four Points By Sheraton Fairview Heights Hotel Fairview Heights
Sheraton Fairview Heights
Four Points Fairview Heights
Fairview Heights Sheraton
Fairview Heights Four Points

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