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“Best Hotel in St Louis”

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Holiday Inn St. Louis-Fairview Heights
Ranked #3 of 10 Hotels in Fairview Heights
Certificate of Excellence
Sparta, MO
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Hotel in St Louis”
Reviewed May 28, 2013

I go to St Louis a couple of times a month and have stayed in Hotels all around the city. This is my home away from home... the staff is top notch and Mark is the best Manager in the chain! Would like to see a better work out facility as the rest of the hotel is so nice. Maybe even partnering with a local health club.. the O'Fallon YMCA has Racquetball, just sayin!

Though it seems far from the city, a quick jaunt on I64 takes you straight to downtown or you can jump on 255 for any other direction.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank j2sax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatYoung, General Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review, May 29, 2013
Dear Guest,
Thank you for the review! I will certainly pass on the compliment to Mark! We sincerely appreciate you taking the time to write about your experience. See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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209 reviews from our community

Traveler rating
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    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Any
English first
nebraska
Level Contributor
118 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 19, 2013

Check in staff very friendly! Room is great and large! Went to breakfast. Coffee creamer was so rotten It looked like butter. Asked for Milk. Spoiled. It floated on top of our coffee.Table next to us had the same issues. Hash-browns we NOT potatoes. They were so hard to chew and upon looking at them they were "clear" and stretched like Plastic! No idea what they were.GROSS!! Server was nice but go some place else for breakfast!! Waste of 15.00 bucks!

Room Tip: Restaurant in front of Hotel Lotawata Creek is awesome and you can walk across the parking lot. Free...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SEA S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatYoung, Food and Beverage Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review, April 21, 2013
Dear Guest,
I would like to thank you for your comments on our hotel. I’m very happy you enjoyed the staffs friendliness and the comfort of your room. I would though like to sincerely apologize for the unpleasant incident you had at our restaurant. Your comments were most troubling but I want to thank you for bringing this to our attention. It is our highest priority to provide our guests with an exceptional dining experience and in this instance we have failed to do that. We hope you will visit our hotel again in the future.
John Wilson - F&B Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri, United States
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2013

This is probably the best Holiday Inn of the 20 or so that I frequent in Kansas, Missouri and Illinois. The staff is standout, especially Mark, the desk clerk that works the afternoon/evening check-in period. It is such a nice feeling to walk through the door and be greeted by someone by your first name. As in the theme song from Cheers, it is always nice to "feel like a friend" at your home-away-from-home when you are on the road as much as I am.

Room Tip: any room in this hotel is a good room. Far enough away from the highway to not have highway noise at...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatYoung, General Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review, April 10, 2013
Hello Mr. J,

Thank you for the great review! I remember our conversation about Mark and your right he is truly an asset to the hotel. We appreciate you taking the time to let others know about our services and I look forward to seeing you back soon!

Cat
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Saint Jacob, Illinois
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 4, 2013

this is a great place to stay - the staff all are great to work with and so friendly... the food is delicious.... I recommend this to everyone... the rooms are very comfortable and spacious .... the location is easy to get to.... and close to shopping...

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank leRosewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatYoung, General Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review, March 6, 2013
Thank you again for the fabulous review! Like always we just love having your group here. We are truly honored to host this important event and look forward to seeing you again next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 24, 2013

I am from St. Louis, and my boyfriend and I decided that we just needed a day/evening out of the city and chose to stay at Holiday Inn-Fairview Heights. My only disappointment was that we couldn't stay longer! The staff at the front desk was tremendously friendly, and helpful. The room was exactly described; amazingly spacious and VERY clean and well-kept. We didn't stay long enough to try the food in the restaurant or swim in the pool, but we have already made reservations for next month and plan on staying two nights. Keep up the great work! Can't wait til our next 'stay-cation'!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
188 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed February 10, 2013

This Holiday Inn seemed more like a Hyatt!! Mark at front desk very nice, friendly and helpful. Clean and well maintained. Comfortable beds!! Minus-water saver on the bathroom sink a pain in the!!! Must make it hard for the maids to clean the room!!! Coffee and donuts in the am-nice!! STAY HERE!!!

Room Tip: Ask for room facing the back-quieter
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mar L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatYoung, General Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review, February 12, 2013
We appreciate the comments! Thank you! I'm happy to hear Mark left an impression on you. He's been known to do that! Sorry about the aerator in the sink we try to do our part when it comes to Energy Efficiency and Sustainability for the environment.
We look forward to your return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 9, 2013

We had a very comfortable stay at this hotel. The room was spacious with a comfy chair and ottoman and a good desk chair also a fridge and microwave. The bed was very comfortable. Would stay here again.

Room Tip: Top floor is definitely quieter I find in most hotels.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn St. Louis-Fairview Heights

Property: Holiday Inn St. Louis-Fairview Heights
Address: 313 Salem Pl, Fairview Heights, IL 62208-1314
Phone Number:
Location: United States > Illinois > Fairview Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Fairview Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn St. Louis-Fairview Heights 3*
Number of rooms: 88
Official Description (provided by the hotel):
Welcome to the Holiday Inn St Louis / Fairview Heights. This hotel is conveniently located minutes from Downtown St Louis and Scott Air Force Base. We are the newest hotel in our area. We have recently upgraded our wifi in the hotel. Corporate neighbors include Lockheed Martin, Midcoast Aviation, Conoco Philips, CSC and Mid America Airport. The Holiday Inn St Louis / Fairview Heights is surrounded by the best attractions the St Louis area has to offer. Catch a Cardinals game at the new Busch Stadium or see St Louis from atop the Arch. Take the family to the St Louis Zoo, Splash City Waterpark, World Shooting Complex or watch the NASCAR Busch Series at Gateway International Racetrack. Work up an appetite while shopping at St. Clair Square Mall located a half mile away from the hotel, then dine in one of the areas numerous restaurants. If you re looking for nightlife and entertainment the Holiday Inn St Louis / Fairview Heights is close to the Casino Queen and Lumiere Place Casino. This hotel boasts rooms that include plush beds, 32' Flat Screen TV's, microwave, refrigerator, free wired and wireless Internet. For a special occasion upgrade to a Jacuzzi room. Kem's Restaurant features casual dining and a modern bar. Take a dip in the indoor pool or enjoy the fitness center. Need to work? Feel free to use the business center. Book an event in our meeting space that can seat 150 for dinner or 229 reception style. ... more   less 
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Also Known As:
Holiday Inn St. Louis-Fairview Heights Hotel Fairview Heights

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