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“Enjoyed stay at Best Western, Evanston”

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Holiday Inn Chicago North Evanston
Ranked #6 of 8 Hotels in Evanston
Newton, MA, United States
1 review
“Enjoyed stay at Best Western, Evanston”
4 of 5 bubbles Reviewed February 5, 2014

This is a comfortable, convenient, and pleasant place to stay, The hotel breakfast is tasty with some variety of choice for different preferences. The room featured a comfortable bed plus a sofa and work table/chair. The whole place was spotless and the staff was helpful and pleasant. Great value for what was provided.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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494 reviews from our community

Traveler rating
    87
    179
    136
    65
    27
See reviews for
208
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Madison, Wisconsin
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed January 27, 2014

Look, you try to be reasonable -- understanding even -- when you write one of these things. That said, there's no reason for what we found at this dump of a hotel. Now if dirty bathrooms, no hot water or water pressure, worn out beds, and trains rumbling by your room don't bother you, this is your place! If not: run, avoid, divert. Hide.
Oh, and that free breakfast? I would have paid THEM not to eat it.

Thing is, all this stuff is correctable, if management or the wizards that run Best Western gave a single damn, but it's clear they don't. No way anybody in management would stay in this place.

Thing is, the location is excellent -- excepting the noise of the trains which roll by every 15 minutes or so, But if that was all that was wrong with this joint you might even get by calling it charming or something. As is, the trains are just a constant reminder of the bad track you went down when you walked through the doors.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dougdaeditor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Evanston hotels

Ridgefield, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed January 21, 2014

This is a very tired hotel that need updating. Internet was unusually slow, train tracks run right next to the hotel and are noisy, and there was no hot water for showers in the morning! I wouldn't stay here again.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Gail H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grosse Pointe, Michigan, United States
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed January 21, 2014

Overall, this was a good place to stay. The front desk staff was very friendly and helpful. The breakfast was good, with lots of choices (the make it yourself waffles were yummy!). The beds were comfy and the room was a decent size. The only complaint was no hot water early one morning (although it was hot later in the morning) and iffy internet connection. Also, the train is a bit loud, but didn't really bother me.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Patty F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grosse Pointe Woods, United States
2 reviews
3 of 5 bubbles Reviewed January 21, 2014

Location and rates were fine. Room and facility acceptable appointed. Breakfast selection normal, items replenished quickly. The bed was a disaster - saggy and unsupportive in the middle of the mattress from side to side. The most I could sleep was two hours before awakening with a bad headache and sore hip. The hot water went out to several rooms on checkout morning - it was corrected within a few hours, but by then it was too late for my wife to shower. You may stay here but come prepared and do not hesitate to inform the front desk of any problems - they are responsive if informed.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
138 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed January 20, 2014

Love the bed, and Radience at the front desk is awesome. Breakfast really good, homemade waffles delicious, eggs great...coffee great. Lots to do within walking distance. Suggest Tapas Barcelona and SPACE.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank SOGChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed January 19, 2014

This hotel is in need of a major overhaul. It is understaffed (one person at front desk during busy times, no bell service available). The common areas are dirty, including floors and hallways and the "dining" room, where breakfast is served. Many things contributed to my bad experience; here are just a few: 1) Noise from the Elevated Train, which rumbles by every 10 minutes or so, is relentless; 2) brown tap water for the first 10 seconds of running water; 3) poor water pressure in shower; 4) Low quality of food at breakfast; 5) inconsistent Wifi service in second room (to which I moved to try and get away from the noise); 6) very poor workout facility. The only bright spots were the beds and the linens, which were clean and comfortable, and a staff person named Rayiance who responded to some issues. Other staff members did not follow through, perhaps because they are so inadequately staffed. Sorry to say, I would not stay here again, nor would i recommend this hotel to anyone else.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank CAtraveler347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Chicago North Evanston

Property: Holiday Inn Chicago North Evanston
Address: 1501 Sherman Ave, Evanston, IL 60201-4416 (Formerly University Plaza Hotel)
Phone Number:
Location: United States > Illinois > Evanston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Evanston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago North Evanston 3*
Number of rooms: 159
Official Description (provided by the hotel):
The newest addition to Evanston is the Holiday Inn Chicago North-Evanston, Illinois! Our hotel occupies a prime spot along Chicago's North Shore, just four blocks away from Lake Michigan and Northwestern University and close to downtown Chicago sightseeing, tours, museums, restaurants and shopping. This state-of-the-art Hotel features special in room amenities such as Free High Speed Internet Access, Microwave and Refrigerator, 37" Flat Panel LCD TV and Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our Outdoor Swimming Pool (seasonal), Business Center, Wireless Internet Access in all public areas and Fitness Center. Points of Interests:Companies: Rotary International, Leapfrog Online, ZS Associates Hospitals: Evanston Hospital Universities: Northwestern University (NU), Kellogg School of Management Local Attractions: Northwestern University, Baha'i House of Worship, Navy Pier, Wrigley Field, Shedd Aquarium, Art Institute of Chicago, Willis Tower. The newest addition to Evanston is the Holiday Inn Chicago North-Evanston, Illinois! Stay Smart at the Holiday Inn Chicago North-Evanston! ... more   less 
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Also Known As:
Best Western University Plaza Hotel Evanston
Best Western Hotel Evanston
Evanston Best Western

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