Nice hotel, decent lobby, room was clean and the bed was so-so. They have adjustable beds (you turn a knob and it is supposed to adjust firmness) and it took me a bit to figure it out. The reason I'm down-rating somewhat is that my wakeup call from the automated system came an hour early. When I inquired at the front desk, it was clear that they knew that the system had been malfunctioning, perhaps for a while. When I expressed that sleep was the principle reason I pay for hotels (!!) the answer was "Sorry", not "How can we make it up to you". I don't care much about the dollars, but an offer of breakfast or even a cup of coffee would have been too easy.
- Official Description (provided by the hotel):
- Discover the Hilton Garden Inn Chicago North Shore/Evanston hotel - a welcoming Chicago North Shore hotel. Adjacent to Northwestern University and minutes from multiple large corporations, our comfortable Evanston hotel is the perfect choice for students, families and business travelers alike. ... more less
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- Also Known As:
- Hilton Garden Inn Evanston Hotel Evanston
- Evanston Hilton Garden Inn
- Hilton Evanston