My husband and I have traveled a lot and are not fussy people. We don't need a lot of bells and whistles to be content in a hotel. But we both were left feeling disappointed by our experience at Brightside. It has so much potential for being one of the few affordable backpacker-style hotels in Bermuda, but unfortunately it falls tremendously short.
The room was reasonably clean, but featured much fewer amenities than we'd expected in an "apartment". Our room in the 'Annex' building close to the road only had a dorm-sized fridge and microwave. No coffee pot, no toaster oven, few dishes and utensils and no where to wash your dishes except the bathroom sink.
Another big problem with the room was street noise. The hotel is situated right at the major intersection in Flatts with traffic zipping by in a continous stream all day. If we had done it over again we would've asked to have been moved to a quieter room near the pool/garden area. We were there in the off-season, though, so it's possible that the only rooms available were those handful in the Annex buildind near the road. Curiously, the hotel propertiers put another party in the room directly next to us (and we were the only two patrons in the whole complex!) This was another annoyance because we had to hear their TV all night through the paper thin walls.
On a brighter note, the hotel owner and maid were very friendly and went out of their way to make us feel at home. The location in the middle of the island cannot be beat and there was easy access to bus stops and two great restaurants down the street. The gardens on the property were gorgeous and well kept.
Given older reviews on TripAdvisor and our general observations of the place it seems like the Brightside used to be a better place to stay, but has fallen into disrepair in recent years. If your main concern is finding a cheap place to stay on the island and you don't mind some noise and don't require many creature comforts, then the Brightside would be fine. But it seems likely that for not much more per night you could find better accomodations on the island...
- Official Description (provided by the hotel):
- Set in the heart of picturesque Flatts Village at the eastern end of Bermuda, Brightside with its informal atmosphere, is a great place, if you are looking for a home away from home. ... more less
- Also Known As:
- Brightside Guest Apartments Hotel Smith`s
- Brightside Guest Apartments Smiths
- Brightside Guest Apartments Bermuda/Flatts Village