My choice of Baymont is a nightmare. Staff there are ruder than you can even imagine. I arrived midnight and this probably is the sole reason I picked Baymont as they promised to provide airport shuttle every 30 minutes and 24 hours a day. However, when I arrived at 11:30pm, I waited for over 30 minutes but did not see any shuttle at all. Then I called the hotel, and the lady at the front desk was rude and hang up my call after saying a few words I could not understand at all. I then redialed, but no response. After waiting for 1h20m, I finally got on the shuttle. But my mistake did not end. I traveled with my friend and I book a two-double room, but when I got to the hotel I was given a king-suite and told they sold out my room. I was very angry and the lady on the front desk did not even apology for it at all. I ended up with lying on their uncomfortable sofa that night.
- Official Description (provided by the hotel):
- Looking for a hotel near Chicago O'Hare Airport? The Baymont Inn and Suites O'Hare is pleased to provide our guests with exceptional service and quality amenities at an affordable price. Whether you are here for business or leisure, you can enjoy our Fitness Center, and Free High Speed Wireless Internet in all guest rooms, Free Cable, and much more. We have several restaurants nearby, including the Korner House Restaurant & Lounge which is adjacent to the hotel. We are located minutes from Chicago O'Hare International Airport, Blue Line Train to downtwon, Allstate Arena, Donald E. Stephens Convention Center and a convenient drive to Downtown Chicago with premiere shopping and entertainment. ... more less
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- Also Known As:
- Baymont Inn And Suites Ohare / Elk Grove Village
- Baymont Inn & Suites Ohare / Elk Grove Village Hotel Elk Grove Village
- Ohare Baymont Inn
- Elk Grove Village Baymont Inn