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“Nicely Surprised” 4 of 5 stars
Review of Super 8 Chicago O'Hare Airport

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Super 8 Chicago O'Hare Airport
Ranked #4 of 14 Hotels in Elk Grove Village
Brazil, In
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Nicely Surprised”
4 of 5 stars Reviewed July 17, 2014

I used Wyndham Rewards points to reserve an accessible room after a concert at Ravinia. Having never stayed at this hotel, I was concerned about the quality of the room more so than the friendliness and competency of the staff since it was in a busy area of Chicago. Seeing it was a "Pride of the Super 8" hotel helped reassure me, and once we arrived (very late) I was convinced it was a good choice. Whenever I stay in a hotel, the first thing I do when I check into a room is pull back the bed cover and look for evidence that the sheets are clean...and these were spotless. Add that the room was quiet, roomy, with free, easy internet connection and we were glad we picked this hotel.
Check in and check out was a piece of cake - the staff was excellent and friendly.
The only thing I'd change is at breakfast I'd offer peanut butter for the bagels and maybe hard boiled eggs. Currently there is NO protein offered - only lots of carbohydrates.
Yep, I'd stay here again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank UmpJJBrazil_In
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review, July 24, 2014
On behalf of our hotel and entire staff I would like to let you know how delighted we were to see your kind words of praise on Tripadvisor. What a lovely gesture on your part to take the time to comment.
Good service depends on people willing to give their very best at all times. That's why it's truly rewarding when a guest takes the time to communicate through Tripadvisor that we did well.
We are very proud of our Hotel and our staff is performance oriented and totally committed to guest satisfaction.
We very much enjoyed having you as our guest and look forward to the opportunity of having you as our guest again in the future.
Kindest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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719 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Bloomington
1 review
4 of 5 stars Reviewed July 2, 2014

Very nice place. Helpful staff. One member had to fly out at 6:00 am. We really appreciated the airport shuttle, and that your driver let two of us accompany him to the airport and brought us back to the motel.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Margaret R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review, July 9, 2014
On behalf of our Super 8 motel and staff, I would like to let you know how delighted we were to receive your kind words of praise for our staff and shuttle service. What a nice gesture your your part to take the time to review our Super 8 on Tripadvisor.
Good service depends on people willing to give their very best at all times. That's why it's truly rewarding when a guest takes the time to comment on an enjoyable stay. Thank You.
It was truly our pleasure to have you as our guest and we would welcome the opportunity to be at your service any time you might be in our area.
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Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed June 30, 2014

With an early flight out of O'Hare, we wanted clean, not too expensive, and with an airport shuttle. This Super 8 was just what we wanted. The price was great, the shuttle was right on time (with a friendly driver) and the pool and hot tub were nice. It isn't the kind of place you'd want to hang out all day, but we thought it was a great value. NOTE: Be sure to ask up front if you want a room with a refrigerator. Ours didn't have one, but we were told others did, if you request that when making your reservation or checking in.

Room Tip: If you want a room with a 'fridge, request that when making your reservation or checking in. Not...
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
Helpful?
Thank Maggie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review, July 14, 2014
Thank you so much for your kind words of praise for our hotel and staff. What a nice gesture on your part to take the time to let us know you enjoyed your stay with us. It is truly rewarding when a guest takes the time to let us know we did well.
We accommodate many guests each evening, and we strive to make their stay with us a throughly pleasant experience. The principal goal of our hotel is to provide excellent service to all of our guests at reasonable prices. However, it's only through our guests eyes that we can accurately assess the quality of the service we provide.
We're committed to guest satisfaction, and look forward to the opportunity of having you as our guest again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Chicago O'Hare Airport

Property: Super 8 Chicago O'Hare Airport
Address: 2951 Touhy Ave, Rt 72 & Elmhurst Road, Elk Grove Village, IL 60007-5338
Phone Number:
Location: United States > Illinois > Elk Grove Village
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Best Value Hotel in Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Chicago O'Hare Airport 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
Super 8 Chicago o`Hare Airport Hotel Elk Grove Village
Super 8 Elk Grove Village
Super Eight Elk Grove Village
Elk Grove Village Super 8
Elk Grove Village Super Eight

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