There were 4 of us in a double bedroom and I arrived earlier. So I called the shuttle and checked in. When 2 of my friends came later and called the shuttle - they said they would be coming. After about 30 mins - some other shuttle driver(of a different hotel) asked them where they are going. When he came to know they have been waiting for 30 minutes - he called up Days Inn only to find out that they provide shuttle service only once per booking. The worst part is - They didn't even consider calling back on their own and letting my friends know that they are not going to pick them up. If it were not for the other shuttle driver - my friends would have faced lot of harassment.
After checking out - we also found out that they don't provide mineral water to the customers. The only way to get water is using their vending machine. When I put my money - nothing came out of the vending machine. The staff at the counter was clueless and she told me in a hurry that she is going to check with the maintainance guy. However - we never got a follow-up on that. What we did in the end is getting a large pack of mineral water from a nearby store - only after the fourth friend gave us a ride in his car next day. There are no grocery stores within 1 walking distance.
I would consider having access to drinking water has higher priority than having access to free wi-fi. Its cheap but the cost cuttings can be in the most inconvenient areas.
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- Also Known As:
- Days Inn Elk Grove Village/Chicago/o`Hare Airport West Hotel Elk Grove Village
- Days Inn West