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“shuttle gave somewhat confusing directions for pick-up”

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Days Inn Elk Grove Village/Chicago/O'Hare Airport West
Ranked #12 of 14 Hotels in Elk Grove Village
Kenosha
2 reviews
“shuttle gave somewhat confusing directions for pick-up”
Reviewed February 10, 2013

Overall we were happy with our experience at Day's Inn. The shuttle came for pick-up after calling in a timely manner. However, another couple of travellers not as familiar with the pick-up point at Chicago O'hare (Bus/Shuttle Center) were not familiar and were told to "cross the street" to a pick-up point - we spent about half an hour trying to find these folks who wound up pretty far from the proper pick-up point because of unclear directions (one doesn't cross a street to get to this place). Otherwise, a rather plain place without frills (as expected), an overall good value - didn't have much negative to say about it. James.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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516 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
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English first
North Liberty, Iowa
1 review
Reviewed February 5, 2013

The best hotel you can stay with the most helpful feature of 'Park & Fly'. I have used their services already twice and I will use them again.
The staff is very friendly, drop off & pick up to Airport - is a great service.
I love this hotel - clean and good for the price.

  • Stayed January 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiran K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
Reviewed January 23, 2013

The manager was very kind and helpful to accommodate my needs. Helped me when my internet connection had problem. When I made a bad choice to connect the microwave oven while TV was on, the fuse switch disconnected electricity, staff helped me to get electricity back. Lesson, do not be creative if there is only one socket available for either microwave or TV. You have to use only one of them :).

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saukcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed January 2, 2013

Room was more than adequate for the price, and the free shuttle was great. Most of all, the staff was really helpful. I forgot my bag there, so I had to have UPS pick it up. They were very helpful in printing and affixing the label and helping get my bag to me promptly. I would definitely recommend them.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan1696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnOrdWest, General Manager at Days Inn Elk Grove Village/Chicago/O'Hare Airport West, responded to this review, January 9, 2013
Thank you for taking the time out of your schedule to do review at TripAdvisor regarding your recent stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Elk Grove Village/Chicago/O'Hare Airport West

Property: Days Inn Elk Grove Village/Chicago/O'Hare Airport West
Address: 1920 E Higgins Rd, Higgins & Oakton/I-90, Elk Grove Village, IL 60007-2503
Phone Number:
Location: United States > Illinois > Elk Grove Village
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 14 Hotels in Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Days Inn Elk Grove Village/Chicago/O'Hare Airport West 1.5*
Number of rooms: 78
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Also Known As:
Days Inn Elk Grove Village/Chicago/o`Hare Airport West Hotel Elk Grove Village
Days Inn West

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