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Motel 6 Elk Grove Village
Ranked #11 of 14 Hotels in Elk Grove Village
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210 reviews from our community

Traveler rating
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    48
    54
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    43
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 15, 2012 via mobile

The room was clean, but the quarters were cramped, especially considering it only had a full size bed. As another reviewer wrote, outlets were few and far between. We found that the switch on the wall controlled the outlet after the clock plugged into it was never on time. Breakfast was adequate, but nothing exciting: white bread, bagels, or English muffins. Cereal, milk, juice and coffee were included as well. Some days there were apples, but not every day. There is no pool and it seemed like someone was always smoking somewhere -- if not out front, then in the hallway or close by rooms. Despite having a non-smoking room, I smelled smoke on several occasions.

Stayed October 2012, traveled with family
Helpful?
Thank LilGoose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Motel 6 Elk Grove Village, responded to this review, October 17, 2012
Thank you for taking the time out of your busy schedule to fill out a review from your recent stay with us. We certainly do take your comments very seriously and our team does review all the comments that we receive to know how to improve and also to maintain the highest quality of service and product standards our guests have come to expect from us.
Please contact me directly when your plans bring you back to our area so I can personally ensure that your stay has a more positive and lasting impression.

Sincerely,
Shannon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed October 11, 2012

After leaving for the day, we returned to the room. It had been cleaned, bed linens were not replaced. The bathroom door was closed. Upon opening it it was apparent that someone had been smoking in there. The front desk informed me that their housekeeping staff doesn't smoke, but offered to spray the room with some scented spray. If their staff doesn't smoke, then who was in my room smoking? Very glad I took everything of value with me that day. We did not allow them to clean the room for the remainder of our stay. Will not return there.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Motel 6 Elk Grove Village, responded to this review, October 17, 2012
Thank you so much for taking the time and providing your feedback from your recent stay with us. We certainly do take your comments very seriously and I sincerely apologize for not providing you with the high standard service and products our guests have come to expect from us. Our housekeeping staff will change your bedding everyday upon request, even if your stay is for 2 days. We do not allow our staff to smoke in the guest rooms or in the building.

I certainly hope you provide us another opportunity to make this up to you and please contact me directly so I can personally set up your reservations and thank you in person for this valuable information.

Sincerely,
Shannon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Lakes, FL
Level 3 Contributor
1 review
Reviewed October 7, 2012

Room was very poorlly set up. Only one very small bed. Not in the best of shape. The location is far from the airport and is very isolated.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank alexmorales39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Motel 6 Elk Grove Village, responded to this review, October 9, 2012
Dear Valued Guest,
Thank you for taking the time to write a review, we value all your options. We would be delight to have you visit us again. Please let us know that you would like a king size bed upon arrival so we can make your stay the best possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LEESBURG
1 review
Reviewed October 4, 2012

My over all stay at this hotel was a pleasure. The staff was always very helpful and nice to deal with.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Motel 6 Elk Grove Village, responded to this review, October 9, 2012
Dear Valued Guest,
Thank you for taking the time to write a review, we know your time is valuable. I was delighted to hear that you enjoyed your stay with us. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AUSTIN
1 review
Reviewed October 4, 2012

Arrived in CHicago for Ryder Cup and stay at Days Inn for 5 nights. NO WATER was available at hotel on final 2 days at hotel.Could not flush toilet, take shower and after returning from Ryder cup all sweaty was not thrilled. Talked to manager about compensation refund and was rudely refused. I would think staying 5 days at Motel a credit should have been applied for conditions. Upon seeing other guests complaining at desk and asking about water I ended up invitng several guests to my room to offer water bottles to them .....Would have been nice if Mgmt. thought about that...

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon E, General Manager at Motel 6 Elk Grove Village, responded to this review, October 17, 2012
Thank you so much for taking the time and providing your feedback from your recent stay with us.
I sincerely apologize for not providing you with our Days Inn high quality standards. I understand your frustration due to the lack of water on your last day with us as I was also frustrated. Being that the issue was an “act of god” and it was out of our control, the Days Inn provided all guests with bottled water and early breakfast.
Please contact us when your plans bring you back to our area so we can personally ensure that your stay has a more positive and lasting impression.

Sincerely,
Shannon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Motel 6 Elk Grove Village

Property: Motel 6 Elk Grove Village
Address: 1000 W Devon Ave, Elk Grove Village, IL 60007-7226 (Formerly Days Inn)
Location: United States > Illinois > Elk Grove Village
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #11 of 14 Hotels in Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 Elk Grove Village 2*
Number of rooms: 110
Official Description (provided by the hotel):
Located within 1 mile of Alexian Brothers Medical Center, a half block from Belvedere Banquet Hall, and 3 miles from Woodfield Mall, the Days Inn Schaumburg / Elk Grove is centrally located for all of your needs. We are pleased to provide our guests exceptional service and quality amenities at an affordable price. Whether you are here for business or leisure, you can enjoy our 24 hour on site fitness room, free high speed wireless internet, and our 24 hour business center. After a restful night of sleep, you can look forward to starting your day our complimentary Daybreak breakfast. To make your stay even more rewarding, please join Wyndham Rewards, our guest loyalty program. We have several restaurants nearby including Charlie's Char House, Sunnyside Up Pancake House, Real Time Sports Bar, Panera Bread and Pizza Hut. Within a ten mile radius of the hotel, you are no more than 20 minutes from the Arlington Park Race Track, Schaumburg Convention Center, Medieval Times, and Legoland. The hotel is a convenient drive to Downtown Chicago, Donald E Stephens Convention Center and Wrigley Field. ... more   less 
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Also Known As:
Days Inn Schaumburg / Elk Grove Village Hotel Elk Grove Village
Days Inn Elk Grove Village
Elk Grove Village Days Inn

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