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Howard Johnson Inn and Suites Elk Grove Village O'Hare
Ranked #8 of 14 Hotels in Elk Grove Village
Israel
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Value”
Reviewed December 1, 2012

I spent 6 consecutive nights here. I also had a situation that required special attention during the visit. When needed, the staff stepped up.

Pro: The staff was always attentive. courteous, and helpful. The location for my purposes was excellent. There was a parking lot, free fast WIFI. Breakfast was OK. Total value was outstanding.

Con: The smell of cigarette smoke pervaded the room corridor,(it wasn't apparent in the room) and the smoke smell was noticeable in the reception area.
The heating/ventilation was inconsistent.

Overall experience: Very good!

Stayed November 2012, traveled with family
Helpful?
Thank vn17137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojoohare, Manager at Howard Johnson Inn and Suites Elk Grove Village O'Hare, responded to this review, December 5, 2012
Thank you for your reviews. We are glad that you were content with the staff and our overall service, but as always we are trying to listen to our guest to improve your stay. We appreciate your business and hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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330 reviews from our community

Traveler rating
    59
    128
    62
    55
    26
See reviews for
93
62
52
75
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2012 via mobile

Seriously? Small closet size rooms, no fridge, takes forever to get hot water, no room service, walls not sound proof, can hear kids running upstairs, desk clerks that barely speak English, desk clerk that doesn't know what Showtime is, bed feels like bricks, Internet slow and loses connections, horrible view, large box tv with ancient remote, heat nor working properly, sheets smell like chemicals, halls smell like smoke though nonsmoking signs are up.

If I could leave I would.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OleJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojoohare, Manager at Howard Johnson Inn and Suites Elk Grove Village O'Hare, responded to this review, December 5, 2012
Thank you for your attentive reviews. In regards to the noise problem, we have tried our best to ensure that all of our guests have adequate rest. We offer several cable channel viewings including HBO, as well as, many other local listings that are provided in the room. We also offer free internet connection, with technical support for those guest who may have difficulties with internet login procedures. As far as for internet speed, guests also have the option to upgrading the internet speed for a minimal charge. As known, we do not have a restaurant within the building. Therefore, an alternative option of nearby delivery restaurants is at the guest disposal (Menus are available in the room and at front desk). Finally, we are located in a business & industrial area near the O’Hare airport and our best view is the vicinity of local businesses. Thank you for staying with us and we appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn and Suites Elk Grove Village O'Hare

Property: Howard Johnson Inn and Suites Elk Grove Village O'Hare
Address: 1925 E Higgins Rd, Elk Grove Village, IL 60007-2502
Phone Number:
Location: United States > Illinois > Elk Grove Village
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #8 of 14 Hotels in Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn and Suites Elk Grove Village O'Hare 2*
Number of rooms: 47
Reservation Options:
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Also Known As:
Howard Johnson Inn And Suites Elk Grove Village o`Hare Hotel Elk Grove Village
Howard Johnson Elk Grove Village
Howard Johnson Inn Suites Elk Grove Village Ohare
Elk Grove Village Howard Johnson

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