We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Staff - Average hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Chicago Elk Grove
Ranked #2 of 14 Hotels in Elk Grove Village
Certificate of Excellence
Dayton, Ohio
Level 1 Contributor
3 reviews
“Nice Staff - Average hotel”
Reviewed March 25, 2013

The staff was friendly, especially the man at the check in counter.

The hotel rooms are very average, but clean, which is what's most important.

There's a pool on-site, so that's a bonus. We unfortunately couldn't use it because the kids thought it was too cold, but I saw others in there.

Another good point is that there's no fee to park there like many other hotels.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laurennoelclark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review, March 26, 2013
"Clean and Friendly" is our mission, and I'm glad to see that we lived up to that. Please let us know if that is ever not the case before you check out. We hope to see you back with us soon, thank you for your posting!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

387 reviews from our community

Traveler rating
    192
    102
    61
    20
    12
See reviews for
61
42
19
210
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
  • Any
English first
Stansted Mountfitchet, United Kingdom
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 21, 2013

Have stayed here for the last few years when visiting the area on business. Very helpful and friendly staff, always willing to help if you need transport to somewhere local, i.e. the mall.

Shelby Cambells next door is also great, good food.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank the_grumpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim C, Guest Relations Manager at Holiday Inn Chicago Elk Grove, responded to this review, March 22, 2013
We appreciate your loyal and repeat business! Thank you for your posting, please let us know should we ever NOT meet your expectations before you check out so we have a chance to fix it! Please know we'll pass your positive comments about Shelby's along to them, see you next trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
here
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 19, 2013

I frequently stay the HI in Elk Grove, The staff are always friendly and helpful, it is one of the few hotels I consider as being at home, Abed at the front desk always goes out of his way to welcome me and make sure everything in my room is in order.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fpgmcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review, March 21, 2013
Thank you for your posting, we're glad that you feel at home with us! We appreciate your comment regarding Abed, he just celebrated his 12th year with us and we'll be sure to pass on your comments. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 15, 2013

Clean and comfortable hotel. Fast check in. The shuttle service to the mall and place nearby was helpful as i do not have a car during my stay. had a good restaurant in the proximity. there is small gym and a pool. vending machine was available on every floor.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank georgesim98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review, March 18, 2013
Thank you for your "short and sweet" review, we're glad to see that our hotel was the right choice for you, and hope to have you back for your next trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsville, Virginia, United States
Level 4 Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 5, 2013

I have stayed here several times on extended stays, two weeks at a time. The staff is as helpful as they can be. Always willing to help you in any way, Rooms and hotel are extremely clean. Pool is crystal clear, nice exercise room. I cant say enough good things about this place, Restaurant staff is great. Airport pickup is right on time. You won't be disappointed.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review, March 6, 2013
Thank you for your kind posting, we're glad to see that you're a repeat and loyal guest! Lengthy stays can create cabin fever, and I'm happy that you've taken advantage of the many things we have to offer. Please let us know, should this ever not be your experience in the future, we look forward to having you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toluca Mex
Level 6 Contributor
98 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 23, 2013

I stayed four nights in this hotel. Check in and check out process were very good and as fast as they can be, but when I called for the shuttle service at O'Hare the person that took the call wasn't very helpful explaining how to get to the shuttle center.
Room was average nothing impressive, to be quite honest for the price and other reviews I expected a little bit more.
I reserved the option that includes breakfast, they gave me coupons (upon request) and I think it was a good choice, you can pick whatever you want from the menu.
There's also a restaurant with access in the lobby, I found this very convenient as well.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blur_78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review, February 25, 2013
Hello and thank you for your review. I apologize if for some reason you were misguided to the shuttle pick up location at O'Hare, but also glad to hear that overall, you had a good stay and that you enjoyed our restaurant options. Please keep us in mind for your next trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamestown, New York
2 reviews
Reviewed February 17, 2013

I travel to Elk Grove Village every month for a week or two at a time for business. The staff is friendly and very helpful. The rooms are nice clean and comfortable. Location is great, close to airport, shopping and restaurants. The restaurant ( Shelby Cambell's) has great drinks specials and great food. I always feel welcomed.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review, February 18, 2013
Awesome! We love to hear when we're upholding our mission to be the "cleanest and friendliest" hotel in Chicago! Please let us know if this is ever NOT the case before you check out so we can fix whatever is wrong. We look forward to having you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Elk Grove Village hotels
1.0 mi away
Wyndham Garden Elk Grove Village/O'Hare
Wyndham Garden Elk Grove Village...
#1 of 14 in Elk Grove Village
387 reviews
0.9 mi away
La Quinta Inn Chicago O'Hare Airport
La Quinta Inn Chicago O'Hare Air...
#9 of 14 in Elk Grove Village
498 reviews
1.0 mi away
Best Western O'Hare/Elk Grove Hotel
Best Western O'Hare/Elk Grove Ho...
#7 of 14 in Elk Grove Village
336 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Country Inn & Suites By Carlson, Elk Grove Village at I-290, IL
Country Inn & Suites By Carlson,...
#3 of 14 in Elk Grove Village
340 reviews
2.1 mi away
Sheraton Suites Chicago Elk Grove
Sheraton Suites Chicago Elk Grov...
#6 of 14 in Elk Grove Village
131 reviews
0.7 mi away
Howard Johnson Inn and Suites Elk Grove Village O'Hare
Howard Johnson Inn and Suites El...
#8 of 14 in Elk Grove Village
335 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Chicago Elk Grove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Chicago Elk Grove

Property: Holiday Inn Chicago Elk Grove
Address: 1000 Busse Rd, Elk Grove Village, IL 60007-2495
Phone Number:
Location: United States > Illinois > Elk Grove Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Elk Grove Village
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
Number of rooms: 160
Official Description (provided by the hotel):
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Reservation Counter, Hotels.com, IHG, Priceline, Expedia, Orbitz, Booking.com, TripOnline SA, Cancelon, Travelocity, Hotwire, getaroom.com, HotelQuickly and Agoda so you can book your Holiday Inn Chicago Elk Grove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing