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“Most amazing hotel I ever stayed at!!”

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La Quinta Inn Chicago O'Hare Airport
Ranked #8 of 14 Hotels in Elk Grove Village
1 review
“Most amazing hotel I ever stayed at!!”
Reviewed June 6, 2013

This hotel is the most best hotel it is very clean and neat the rooms are addorible and stylish and the outdoor pool is heated at good for kids and adults the location is perfect because around Is gas stations mc.donalds white casel is right behind it. There's a Ducan donats and a subway.the service is amazing it has room service and elevators the peaple there are so nice and also from 6-9 in the morning there is breakfast whitch is everything waffles yogurt cerise apple juice bread toast coffee and mutch more. It's very good for there cheap price sits wayyyyy bigger then in the picture it's 3 floors and has non smokeing and smokeing rooms everyone should stay there :)

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amber27000123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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484 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
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English first
Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 29, 2013

I rarely write bad reviews but this hotel needs one. The hotel was nice and clean, nothing wrong with that at all. The purpose of this review is the for the poor level of service. The front desk employees at night was very rude ( hanging up the phone on you, attitude, etc). The hotel offers free shuttle services up to 1:00 am. We arrived at the pick up site at 12:30 am come to find out the shuttles was done for the day. We end up getting a taxi there costing us $30. When we arrived at the hotel the front desk was completely deserted. The next morning we went down to the breakfast area at 6:00 am since our flight was early to find that the same employee from the night before did not coordinate with the kitchen for the breakfast. We asked her why it wasn't set up and her responds was that she didn't have time. The shuttle was a 16 passenger van. If you plan on using it, get in front of the line. My shuttle had to leave 2 people behind just because there wasn't anymore room.
After we got back, we contacted the manager, he looked into the shuttle logs by the drivers and the breakfast situation. He was nice enough to reimburse us the money for the cab and trouble with breakfast.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 60993Tony_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 15, 2013

Checked into room for business trip. In my travels I have found many extremes from great to terrible with LaQuintas. This location as gone through renovations. In my opinion with over 100 nights in a hotel last year the renovations have missed many areas.

First my Non Smoking room was very smokey even the hall way reeked. Front desk assured me that the entire floor was non smoking NOT. He almost came off as arguing with me about it being non smoking. The room I did get had 2 doublr beds I felt I was being punished for wanting a non smoking room. The toilet when flushed would not stop running. Had to reach man hand into the tank to place the flapper to shut the water off. Floors just don't seem clean. The window is actually broken and has scotch tape over the break. The door needs to be shut hard as it does not close properly. Many areas of the hall ways look rough and banged up.

Went next door for dinner upon return tried to enter the side entrance and my room key would not open the door. My business assoc tried his and it did not work either. Went to a different entrance and the door was jammed and hard to open.

Have yet to try the shower will find out in the morning.

Stayed May 2013, traveled on business
Helpful?
3 Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 21, 2013

got good corporate discount from my company and city hotels were more than twice as much. shuttle was 1/2 hour late (due to severe flooding earlier in the day). HOWEVER, the front desk could have told me that instead of saying that it would arrive @ 10:15 (while waiting in freezing cold) .. Lobby was under construction . (website made no mention).. room was staring right at the highway.. ask for a room (odd #) not facing the steady drone of traffic.. the 2nd night i asked for a new room.. guy ended up putting me on same floor with same, traffic (sound) issue..so i just stayed where i was.. (clerk didn't know ??) breakfast was decent.. one day they ran out of yogurt/next day milk.. 2nd day shuttle.. was 45 minutes late picking up at the airport. clerk said it'll arrive at 6:15 pm.. when i called at 6:35pm he called driver and was told driver had another 20 minutes before he'd arrive.. couldn't i be told that so i wasn't standing outside for 45 minutes?. When I checked out i wanted to print my boarding pass.. i was in the lobby 1/2 hour early. the one computer was occupied the entire time.. BY THE SHUTTLE DRIVER!! room was comfortable and there's a mcdonalds/subway/dunkin donuts and white castle a minute walk away.. if your can put up with the delays in the shuttle/the lobby under construction (which should make it look nicer) and some out of stocks for breakfast and you can get a good rate.. go for it..

Room Tip: odd # room.. (not facing the highway) instead faces the local road.. top floors (3 and4) are actuall...
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  • Stayed April 2013, traveled solo
    • Value
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Review collected in partnership with La Quinta

Helpful?
2 Thank LewisOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango
Level Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 12, 2013

Remodeled La Quintas like this one look great inside and out. Room had modern, Euro look and feel and nice, comfy beds. With the remodel, however, the micro and mini fridge disappeared, at least in our room. 15 minutes from O'Hare with free hourly shuttle. Airport pickup was timely but jammed 9 into a minivan, so short on seatbelts. Lobby PC internet was very slow and had to call for login/password for free wi-fi in room. Excellent rate.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ELP59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Virginia
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 9, 2013 via mobile

Helpful friendly staff! Large clean bathroom with plenty of towels and amenities. Comfortable bed.
Excellent rate for aaa members. Great breakfast at good hours. Accommodating knowledgeable shuttle driver. Will choose this property again

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nancy f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Chicago O'Hare Airport

Property: La Quinta Inn Chicago O'Hare Airport
Address: 1900 Oakton St, Elk Grove Village, IL 60007-2132
Phone Number:
Location: United States > Illinois > Elk Grove Village
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 14 Hotels in Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn Chicago O'Hare Airport 2.5*
Number of rooms: 142
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Also Known As:
La Quinta Inn o`Hare/Elk Grove Hotel Elk Grove Village
La Quinta Elk Grove Village
Elk Grove Village La Quinta

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