This just seemed strange (and certainly not very customer-friendly): was in the lobby of this establishment when a customer was checking out. He was told that it was the middle of a shift change and would need to wait 5-10 minutes in order to do so. What is this about? On my report card, this incident alone leads to a comment of "needs improvement".
- Official Description (provided by the hotel):
- Million Dollar Extreme Makeover Completed May 2005 One of Elgin’s best hotels, the Hampton Inn Chicago/Elgin hotel Chicago, Illinois provides lodging in Chicago/Elgin near Grand Victoria Casino Riverboat and O’Hare Airport. We feature a wonderful Complimentary On the House Breakfast Buffet with Hot Items every morning from 6 a.m. to 10 a.m. which offers over 40 delicious items. Additionally, we also offer complimentary cookies Monday through Thursday nights, Indoor Pool, Whirlpool, Fitness Center, and Free Wireless High Speed Internet available in all Guest Rooms,Lobby, and Business Center. ... more less
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- Also Known As:
- Hampton Inn Chicago/Elgin Hotel Elgin
- Hampton Inn Elgin
- Elgin Hampton Inn