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“Room-so so, Staff-Excellent”
Review of Comfort Suites

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Comfort Suites
Ranked #10 of 19 Hotels in Effingham
Dickson, TN
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Room-so so, Staff-Excellent”
Reviewed June 13, 2011

Would love to rate this location higher but just can't. Location was good. On a busy street but we never heard anything from inside & it's next to a good restaurant (separate review). Lol.

The staff deserves 5 stars ALL the way. Very nice and helpful.

Rooms, well.......they need updating. Mattresses are starting to sag in the middle. The pillows & bedding did not have that clean fresh smell, carpet felt like they needed a really good steam cleaning and the showers needed new caulking.

The "so-called" high speed internet is not happening. Internet was frustratingly SLOW!

When we made the reservations, I asked if the pool was heated or room temp. I was assured it was heated. The first night, it was cool but ok once you were in the water. The second night, the water was cold. When we asked the front desk, they were VERY polite & apologetic but said they had no control over the pool water temperatures.

Breakfast was your typical hotel breakfast. It was ok too just don't expect anything over the top.

Again, hotel ok. Lobby and breakfast area clean and nice but the hotel is too pricey for the condition of the rooms. Staff was very friendly and always trying to please the guests. Thanks to them, I gave this hotel a rating of 3 otherwise it would have been a 2.

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank astromom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Little Rock, Arkansas
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 28, 2010

We had the misfortune of trying to eat breakfast at the same time an entire wedding party was already eating, and as such, couldn't get a seat, but other than that, we had a good time. The rooms were spacious, comfortable and clean. Fantastic value. We'd stay there again.

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristofer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schoolcraft, Michigan
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 18, 2010

This was a very nice hotel in a great location for travelling. The hotel staff was very friendly and the room was clean. The bed and pillows were very comfy. They had a very nice breakfast bar. Lovely little restaurant next door for other meals.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda49087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 6, 2010

This hotel was such a pleasure to stay in that my husband and I and the other couple we traveled with already booked the same two rooms for next year when we return to this town for the FunFest VW Festival. Everything was very clean, the rooms/beds/pillows were very comfortable, and the pool was sparkling clean. Everyone employed there was AMERICAN, which is nice to see nowadays. The free hot breakfast is FANTASTIC, much better than most other places give. We had the Presidential Suites with the jacuzzi tubs...terrific value! And the restaurant next door was great. We have been to Effingham for three years now and stayed in three different hotels, this was was BY FAR THE BEST HOTEL IN EFFINGHAM, IL!!!

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank STLBLUESFAN07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 17, 2009

Nice spacious room with wet bar. Clean. Bathroom has large counter

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelingman26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
1 review
Reviewed February 11, 2009

I held my daughter's 8th birthday party here. I had called several other hotels and was getting discouraged when I contacted Comfort Suites. From the first person that I talked to until the time we checked out I felt that these people actually cared that I was happy there and having a good time. The room was very clean. Extra towels were brought to us upon request and extra cream rinse (little girl's hair). The breakfast was great, biscuits and gravy, waffles, sausage and more. These were kept filled and hot. Wonderful place to stay. Excellant staff.

  • Liked — Staff
  • Stayed January 2009
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
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Helpful?
Thank mbhudson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nekoosa, Wi
Level Contributor
129 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed May 20, 2008

Stayed at the hotel on our way to Florida. The hotel was excellent, very clean and inviting. The breakfast was great and the rooms were very clean. The heated pool was great and thoroughly enjoyed by our grandchildren. I would definitely stay there again and recommend it to my friends.

  • Stayed May 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DSchmidtNekoosa_Wi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 1310 W Fayette Ave, Effingham, IL 62401-1914
Phone Number:
Location: United States > Illinois > Effingham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Effingham
#6 Family Hotel in Effingham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites Effingham
Effingham Comfort Suites

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