Would love to rate this location higher but just can't. Location was good. On a busy street but we never heard anything from inside & it's next to a good restaurant (separate review). Lol.
The staff deserves 5 stars ALL the way. Very nice and helpful.
Rooms, well.......they need updating. Mattresses are starting to sag in the middle. The pillows & bedding did not have that clean fresh smell, carpet felt like they needed a really good steam cleaning and the showers needed new caulking.
The "so-called" high speed internet is not happening. Internet was frustratingly SLOW!
When we made the reservations, I asked if the pool was heated or room temp. I was assured it was heated. The first night, it was cool but ok once you were in the water. The second night, the water was cold. When we asked the front desk, they were VERY polite & apologetic but said they had no control over the pool water temperatures.
Breakfast was your typical hotel breakfast. It was ok too just don't expect anything over the top.
Again, hotel ok. Lobby and breakfast area clean and nice but the hotel is too pricey for the condition of the rooms. Staff was very friendly and always trying to please the guests. Thanks to them, I gave this hotel a rating of 3 otherwise it would have been a 2.
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- Also Known As:
- Comfort Suites Effingham
- Effingham Comfort Suites