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“Nice stay.”

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Best Western Plus Peoria
Ranked #7 of 10 Hotels in East Peoria
Certificate of Excellence
Reviewed September 19, 2011

Good nights stay, a bit hard to get to off interstate but worth the effort.

  • Stayed: September 2011, traveled on business
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Thank Dugan103153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John K, General Manager at Best Western Plus Peoria, responded to this reviewResponded December 16, 2014

We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.

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Reviews (203)
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194 - 200 of 203 reviews

Reviewed September 14, 2011

Very nice hotel. The rooms are clean and up to date, comes with a flat screen tv. I checked for bed-bugs and there were none :) Bathrooms were clean and well maintained. Staff was very friendly upon check-in. Prices were great, especially compared to the hotel a few blocks away. Interstate is only a few minutes away, and the riverfront is nearby so location is good. Pool was nice, not to cold, and the pool area was clean. There is a continental breakfast with your normal stuff plus they have an automatic pancake maker, of which tasted great. Would definately stay here again.

  • Stayed: August 2011, traveled as a couple
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Thank Chl0e01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John K, General Manager at Best Western Plus Peoria, responded to this reviewResponded December 16, 2014

We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2011

This was my first trip to peoria & to USA infact. As our usual hotel Staybridge Suits was full, I was accomodated in Holiday Inn. The rooms were very cozy with big LCD TV. The bed was excellent and very comfortable. The hotel has indoor swimming pool and small gym. Pool was good and used it regularly during my stay. The hotel was also with in walking distance to the place of my work, which was big advantage but one drawback was that its little far from the downtown.

The few things I didn't like was wash basin is right at the entrance to the room and variety at breakfast was not so good, cosidering the tarrif of the hotel.

Apart from these 2 issues my stay was unblemished and woudn't mind staying again at this place.

Room Tip: Try to get rooms at upper floors
  • Stayed: May 2011, traveled on business
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1  Thank madmax1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John K, General Manager at Best Western Plus Peoria, responded to this reviewResponded December 16, 2014

We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2010

Spent 2 nights here while visiting relatives in the Peoria area. The hotel seemed pretty new. As with all HIE hotels they offered mini-suites and full suite rooms. We had a 1 bedroom suite. The front desk staff were very friendly and efficient. The housekeeping staff were friendly and accommodating. The free breakfast buffet was (as we found out) standard Holiday Inn Express, plentiful and edible. Sadly, the wasteland that is East Peoria left few choices for dining other than fast food.

  • Stayed: September 2010, traveled as a couple
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Thank llsee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John K, General Manager at Best Western Plus Peoria, responded to this reviewResponded December 16, 2014

We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2010

There was a problem with the cleaning of the room I was first given, and when brought to front desk's attention, I was given a great upgrade. The staff was helpful and friendly, the rooms well appointed. The breakfast bar was better than most, with a wide variety of hot and cold items. The roads around this hotel were under construction, but that was the only drawback. If I ever return to this area, I will request this hotel. The beds were in excellent condition, and the black-out drapes worked so well I needed an alarm clock! A chocie of 4 pillows per bed, and the towels and wash cloths were of a wonderful quality.A nice indoor swimming pool area. This hotel had a rowdy group there during my stay, but the rooms were almost sound proof!

  • Stayed: July 2010, traveled on business
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Thank franklinmilford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John K, General Manager at Best Western Plus Peoria, responded to this reviewResponded December 16, 2014

We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2010

Our nightmare all started when we realized they charged us for an extra night. This caused us to incur fees from our bank which the bank says is HIE's fault and HIE claims is the banks's fault. Bottom line is we are out $25 on the bank fee. We also find it suspicious that a fraudelent charge also occurred on our card for the same amount that HEI charged us posted on that same date. HEI has refused to try and make this matter right. We asked to be reimbursed for the $25 fee we incurred through no fault of our own...they said no. We asked for a $25 credit towards our next stay...they said no. Every town we travel to, we stay at HIE, but they have lost some loyal HIE customers from this.

  • Stayed: May 2010, traveled solo
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1  Thank Laura44142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John K, General Manager at Best Western Plus Peoria, responded to this reviewResponded December 16, 2014

We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2010

The hotel was a nice place to stay for business. The free breakfast food served daily was good. The staff was very friendly and said hi every time we entered the hotel. The hotel is not too far from downtown Peoria, but construction nearby made it difficult to get across the bridge at sometimes.
The pool was refreshing but seems small if over 10 people are in it.

  • Stayed: June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank stumperman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John K, General Manager at Best Western Plus Peoria, responded to this reviewResponded December 16, 2014

We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Peoria

Address: 300 Eastlight Ct, East Peoria, IL 61611-2060 (Formerly BEST WESTERN PLUS East Peoria)
Phone Number:
Location: United States > Illinois > East Peoria
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in East Peoria
#4 Business Hotel in East Peoria
Price Range: $93 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Peoria 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to newly renovated Best Western Plus East Peoria, Illinois. Conveniently located off I-74 at exit 95A, the Best Western Plus East Peoria is close to everything the Peoria Area has to offer. The Best Western Plus East Peoria offers 85 well appointed guest rooms that will exceed the expectations of the corporate traveler as well as the weekend warriors. Amenities of the Best Western Plus East Peoria include free high speed Internet access, Complimentary Smart Start Breakfast, Greenhouse Indoor Pool with Retractable Roof, and Exercise Room. Additional in room amenities include free local calls, 47 inch TV with extended cable service featuring over 60 channels, mini-fridge and microwave, coffee service featuring Arabic Roast Coffee, wall mounted hairdryer, iron and ironing board. The Best Western Plus East Peoria has many different room types to meet any ones needs such as one and two room suites. The Best Western Plus East Peoria is located only 1 mile from the Paradice Riverboat Casino, and within minutes of Caterpillar World Headquarters, OSF St. Francis Hospital, Komatsu Company, The Peoria Civic Center and Eastside Center. ... more   less 
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Also Known As:
Holiday Inn Express East Peoria Hotel East Peoria
East Peoria Peoria County Holiday Inn

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