I stayed two nights. There was previous occupants trash under the bed skirt, the AC was very loud and rattled when it turned on and ran. The exercise room was not stocked with towels and treadmills were needing service. The breakfast service was lacking variety in options and at 7 am, already ran out of milk. There was an industrial size air freshner hooked to the AC unit which made the room smell like a truckers restroom. Pillows and beds were sub-standard.
Certainly not what I have come to expect at a HIE. Although I want to get my points, my next visit to this area will be with a different hotel.
- Official Description (provided by the hotel):
- The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more less
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- Also Known As:
- Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
- Holiday Inn Downers Grove
- Downers Grove Holiday Inn