Our stay in HIE Downers Grove started with some hiccups. We booked an rollaway bed, but, on arrival, I had been told that there're no rollaways available. However, after I made it known to the receptionist lady that it is, basically, her problem (we booked the bed, we paid for it and, if she is unable to provide a rollaway, she has an option of giving us an extra room for free), she said she was going to double-check, and a rollaway magically became available 3 minutes later.
That event basically set the tone for our stay in this HIE. OK place, good price, but you not without hiccups. On the positive side, this is decent place 30 minutes from downtown Chicago (I've checked). Breakfast features actual food, rooms are big and clean, A/C unit in the room is quiet. On the negative side, mattresses are too soft, lines are old (but clean) and breakfast items aren't replenished often enough. On our second day there, they ran out of bacon by 8:30 a.m. and out of scrambled eggs by 8:45, but breakfast is till 9 a.m. So, anyone coming to have a breakfast in last 15 minutes didn't have much choice of hot food (oats or bisquits with gravy). And they locked the door of food area in 8:59 sharp.
I would not mind to stay here again, but there's nothing to make me miss the place.
- Official Description (provided by the hotel):
- The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more less
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- Also Known As:
- Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
- Holiday Inn Downers Grove
- Downers Grove Holiday Inn