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“A Nice Haven”

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Courtyard Chicago O'Hare
Ranked #3 of 9 Hotels in Des Plaines
Wellesley, Massachusetts
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“A Nice Haven”
Reviewed August 21, 2005

My wife, our 7-month-old and I got stranded between PHX and LGA on a flight through Chicago last week. American Airlines did a rather lousy job of taking care of us and our fellow passengers ($55 voucher to some unidentified hotel that didn't answer their phones) so we decided to take matters into our own hands and book a room at the Courtyard with Marriott Points last minute.

Once the shuttle picked us up after a horrible time in O'Hare, we decided to "make lemonade" out of the situation and enjoy our time in Chicago. The desk staff was excellent. Could we get a crib in our room? No problem (it arrived within 5 minutes). What's the best way to get downtown for some sightseeing? No problem: take the train, we'll give you directions and a ride to the train station. Our little guy made a heck of a mess at breakfast table and the GM of the hotel pitched in and cleaned it up with a smile.

The room was nicely and recently updated and was very comfortable. I would guess this hotel is 15-20 years old, but was remodeled within the last year or 2. The bed was comfortable and everything was no-hassles. For a distress-stay situation, I was very pleasantly surprised with the Courtyard.

I'm increasingly impressed with the Marriott chain given this stay and a 60-night stay at the Residence Inn Westborough earlier this year. They just do it right.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
3 Thank RobertDwyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Portland, OR
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 31, 2005

Nice location near many huge parks. Staff was fantastic. Beds were so comfortable I didn't want to leave. Rooms are large and clean.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Thank adembik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 2, 2005

Our room was clean, quiet and comfortable. Everything was easily accesible and convenient to where we needed to go during our stay. We had stayed the previous night at a nearby hotel that was less than appealing. When we called the Courtyard and explained our situation and to see if it would be possible to get a room for our second nights stay, they were more than helpful and assured us that our stay at Courtyard would be a guaranteed great experience and it truly was. We found Jamal and Lynne to be exceptionally helpful, courteous and efficient upon arrival. We would stay here again in a heartbeat.

  • Stayed February 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
1 Thank NancyGMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
198 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
Reviewed October 29, 2004

Spent one night at the Courtyard hotel "near" O'Hare airport. I was surprised at how long it took to get from the airport to the hotel! Once there, I was pleased with the room, which was very clean and had a modern, fun decor. The bed was more comfortable than I have usually had at Courtyards elsewhere.

I was surprised to find that the hotel does not have dinner or dinner room service on Friday, Saturday, or Sunday nights. They were willing to drive me to any one of about a dozen local restaurants, but this was an unexpected surprise, and I was worried that it would take a while for the shuttle to retrieve me if they had another (distant) airport pickup.

The hotel staff were charming. Both airport shuttle drivers were polite and friendly. They have a nice little pantry with snack foods and drinks next to the front desk, and the prices were suprisingly not excessive.

7 Thank fenwayman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Chicago O'Hare

Property: Courtyard Chicago O'Hare
Address: 2950 S River Rd, Des Plaines, IL 60018-4203
Phone Number:
Location: United States > Illinois > Des Plaines
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 9 Hotels in Des Plaines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago O'Hare 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott

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