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“Adequate business hotel, with upgraded lobby” 3 of 5 bubbles
Review of Courtyard Chicago O'Hare

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Courtyard Chicago O'Hare
Ranked #3 of 9 Hotels in Des Plaines
Verona, New Jersey
Level Contributor
285 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Adequate business hotel, with upgraded lobby”
3 of 5 bubbles Reviewed September 25, 2008

Pros: Nice hotel, upgraded lobby (with the new Courtyard by Marriott "food counter", soon to be rolled out to the rest of the chain), over 10 pillows in the room!

Cons: A bit of a shuttle ride from the airport, very high price for a hotel that's not downtown.

  • Liked — Free internet!!!!!
  • Disliked — Very expensive for the location
  • Stayed September 2008, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank BenVerona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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332 reviews from our community

Traveler rating
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    51
    14
    12
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
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English first
Oxnard, CA
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 20, 2008

I booked a weekend stay here and enjoyed it immensely. It is geared to the business traveler, but those amenities make things smoother for everyone: internet stations with printers in the lobby in particular, and flight status updated directly at the hotel. The hotel seemed to have the most helpful staff I have run accross.

It is in a good location for starting to get around (not that Chicago helps any), and is easy to get to. I lobby has a new design that is an open layout and allows you to that seems intuitive and relaxing. (Actually, the staff were very pleased with the lobby design.)

I admit I did not eat at the onsite restaurant, so I can not attest to the food. If I ever have to come to Chicago again, I will definately stay here.

  • Stayed September 2008, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Major-General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed May 7, 2008

Stayed here after a flight delay caused us to miss a connection in Chicago. Picked it randomly from the hotel picture wall. Free shuttle from the airport. When we checked in they bumped us from the standard room with 2 doubles they had left to a king room with seperate living room at no charge. Irvin working at the front desk was great. Provided us with toothbrushes and toothpaste (couldn't get our luggage). Everything was very clean and comfortable. Airport shuttle was convinient in the morning although not big enough to hold everyone that showed up and they had to wait for the next one (every half hour).

All in all a great place to stay.

  • Stayed May 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Charlie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brick, NJ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 24, 2008

My room was nice - recently updated, clean and comfortable. I was sick while I was visiting, and felt very comfortable collapsing there at the end of the day after a trade show. It wasn't home, but it was close enough.

This hotel is very far from Chicago. I had entertained the idea of taking a quick jaunt into the city one night, but it's about 25-30 minutes away.

  • Stayed October 2007, traveled on business
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank mudskipper27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed April 22, 2008

I was so ticked-off that I sent this e-mail to the Marriott site:
We stayed there after our Spring break trip. Our stay was Mar. 27th. We received a customer satisfaction survey via e-mail and the password didn't work. This is too bad because I had a lot to say. As I informed the desk clerk at our check-out, the website for this hotel is misleading. A hot breakfast is available... but it will cost you big time. This was an expense a family with 3 kids didn't want or need. Also... pricing for this breakfast wasn't posted anywhere in the lobby/eating area... so I was stuck with a bill over $12 for my breakfast. The rest of the family got up later and ate at McDonalds. Next time I'll call ahead and make sure I'm not being mislead about your hotel's offereings before I ever book with your chain again. I am warning my friends and will also write a poor review to everyplace I can on the internet.

Additionally... the staff was rude and pompus.

  • Liked — nice beds
  • Disliked — The hour and a half wait at the airport following our call for transport.... Liars!
  • Stayed March 2008, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank MidwestLuvtotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed March 9, 2008

We stayed at this property one night before an early flight the next morning to San Juan. It is a very basic, no frills hotel. It doesn't feel like a Marriott. It was clean, transportation to Ohare was on time, and the room was just basic. If that is what you want, that is what you will get.

  • Stayed February 2008, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 1037wolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed February 1, 2008

Clean room, free internet, decent breakfast, OK staff.

  • Stayed December 2005, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank wheels0207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Chicago O'Hare

Property: Courtyard Chicago O'Hare
Address: 2950 S River Rd, Des Plaines, IL 60018-4203
Phone Number:
Location: United States > Illinois > Des Plaines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 9 Hotels in Des Plaines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago O'Hare 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott

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