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Reviewed October 3, 2017 via mobile

We used this hotel for some product training for a few days. The rooms were clean and the beds were comfy. Not newly renovated but they do have nice stuff in the room, tv, charging lamps, chairs, etc. Only downside is that you pay for parking and it was gated. So it was difficult for cabs and Uber drivers to pick us up. Also the bar didn't open till 5pm.

Date of stay: October 2017
Trip type: Traveled on business
Thank jakem238
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Emily C, other at Hilton Garden Inn Chicago OHare Airport, responded to this reviewResponded January 30, 2018

Dear Guest


Thank your for saying with us We appreciate taking the time to write your experience and feedback via TripAdvisor. We hope to have an opportunity to welcome you back in the near future.

Have a wonderful day!



Guest Service Representative

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2017 via mobile

A group of us stayed here as we were in Chicago for business meetings. The hotel lobby area looked really good upon entering the hotel. The front desk staff was friendly, welcoming and helpful. The room was clean and quite comfortable. The bed was great and the sheets felt really crisp, clean and soft. There were plenty of AC outlets strategically placed around the room and there was a Keurig coffee maker.

Date of stay: October 2017
Trip type: Traveled on business
Thank DDay1959
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Emily C, other at Hilton Garden Inn Chicago OHare Airport, responded to this reviewResponded January 30, 2018

Dear Guest,

Thank you for stay with us. We appreciate taking the time to write your experience and feed back via Trip Advisor. We hope to welcome you back soon in the near future.

Have a great day!

Guest Service Representative

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2017 via mobile

Check-in was easy and staff were kind. They even brought additional items to our room upon request. Hotel was very clean. Shower was clean, worked well, and good pressure. Very close proximity to the airport-- only took about 5-7 minutes to get there in the morning. I booked online for a great price-- would definitely book again.

Date of stay: October 2017
Trip type: Traveled with family
1  Thank cholan1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Emily C, other at Hilton Garden Inn Chicago OHare Airport, responded to this reviewResponded January 30, 2018

Dear Guest.

Thank your for staying with us. We appreciate taking the time to write your positive experience at the Hilton Garden Inn O'hare via TripAdvisor. We hope to welcome you back soon.

Have a great day!

Guest Service Representative

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Reviewed October 2, 2017

Very clean, polished appearance of lobby hallways, and rooms. Good beds and bedding, with nice toiletries provided. No pool, guest laundry or free breakfast. Room service for breakfast looked reasonable, but didn't partake. Fitness center had several cardio machines and a set of barbells to 50lbs. The fitness center was as spotless as everything else. I found the WiFi slow; At times under 1mb. The only thing in bad condition was the cabinet housing the refrigerator and the dresser drawers. The particle board was swollen from the refrigerator leaking water at one time. The door and one drawer would not shut. A pleasant stay.

Date of stay: September 2017
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank SkinnyDDS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Emily C, other at Hilton Garden Inn Chicago OHare Airport, responded to this reviewResponded January 31, 2018

Dear Guest

Thank you for stay with us and taking to tell us your experience at the Hilton Garden Inn O'hare via TripAdvisor. We always appreciate any feedback from our guest as ways to improve and better our service. Hope to welcome you back in the near future.

Have a Fantastic day!

Guest Service Representative

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Reviewed October 2, 2017

Check in was a little bumpy but after that it was great. The hotel was super clean. The staff was great and always listened. They have an awesome pool area it’s all indoor with an area for small children and I very nice pool that is heated and a great whirlpool. It’s not a water park but the kids loved it. If your flying out of ORD the have a great shuttle. The room was super quiet never heard the planes. It’s two doors down from a Casino. My family and I will be back.

Date of stay: September 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank F9947YZerich
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Emily C, other at Hilton Garden Inn Chicago OHare Airport, responded to this reviewResponded January 30, 2018

Dear Guest,

Thank your for staying us and taking the time to write about your experience at the Hilton Garden Inn O'Hare via TripAdvisor. It was a pleasure to have you as our guest and We hope to welcome you back soon.

Have a wonderful day!

Guest Service Representative

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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