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Hilton Garden Inn Chicago O'Hare Airport
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Reviews (1,433)
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All reviewsrivers casinoo'hare airportshuttle servicegreat hotelfree shuttlebusiness centerblue linerestaurant staffpark and flyexcellent staywould definitely stay here againhot tubwould highly recommend this hotelfront desk staffbusiness tripfitness centerhgi
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910 - 915 of 1,433 reviews
Reviewed December 31, 2013

last stop on our xmas vaca, we arrive late from O'hara. service fast, easy to find and breakfast was great. The room was clean, crisp sheets and bed is always soft at Hilton. If flying in and out of O'hare and strongly suggest.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Kyle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex B, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this reviewResponded January 14, 2014

Dear Kyle A ,

Thank you for sharing your comments with us on TripAdvisor.com! We appreciate your feedback and hope you'll stay with us again soon.

Sincerely,

Alex Bohan
Hilton Garden Inn - Chicago O'Hare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2013

My husband and I stayed here 2 nights before and after our week long trip to Orlando. We used the Park and Fly option and were very pleased. The hotel is beautiful, clean and very comfortable. The food and service is excellent. The internet worked well inside our room. The shuttle to and from O'Hare was timely, efficient and courteous and ran every 30 minutes around the clock. When we returned after a week - we found our car to be just as we left it. We will definitely stay here again if ever flying out of Ohare again. Very nice place.

  • Stayed: December 2013, traveled with family
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Thank Linlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex B, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this reviewResponded January 14, 2014

Dear lakelin,

Thank you for taking the time to review our hotel property and staff on TripAdvisor.com! We're delighted you enjoyed your stay and your trip to beautiful sunshiny Orlando, Florida. From all of us at the Hilton Garden Inn - Chicago O'Hare, thank you for staying with us and Happy New Year!

Sincerely,

Alex Bohan
Hilton Garden Inn - Chicago O'Hare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013

This hotel is wonderful for a romantic get away. And now there is a casino just a block away. The recently remodeled the lobby and it is just beautiful. The rooms are extra large and very comfortable.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Barb1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex B, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this reviewResponded January 2, 2014

Dear Trip Advisor member,

Thank you for taking the time to share your feedback with us on TripAdvisor.com! We appreciate your business and hope to welcome you back again soon. From all of us at the Hilton Garden Inn - Chicago O'Hare, thank you for staying with us!

Sincerely,

Alex Bohan
Hilton Garden Inn - Chicago O'Hare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2013

The staff here was awesome! Everyone was friendly and I was very impressed with them. The room and everything else about the hotel was very clean. This hotel is close to all different forms of entertainment. Also, I had no problems with airplanes. I don't remember hearing one the entire time I was at the hotel actually.

  • Stayed: December 2013, traveled with friends
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Thank JONAS2040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex B, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this reviewResponded December 23, 2013

Dear JONAS2040 ,

Thank you for taking the time to review our hotel staff and property on TripAdvisor.com! We're glad you enjoyed staying with us and hope you'll come and visit us again soon. On behalf of the entire team at the Hilton Garden Inn, have a safe and happy holiday season!

Sincerely,

Alex Bohan
Hilton Garden Inn - Chicago O'Hare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013

We spent 2 nights here. The staff were very attentive. Everything was clean. A real nice touch was that we had over 6 inches of snow on Friday night and there were staff outside cleaning the parking lot and cleaning off the cars all day Saturday.

Take advantage of the bed and breakfast deal. For the extra $10 a room we saved $13.95 per person. And the breakfast was outstanding. Made to order eggs/omelets/pancakes and waffles. Plus lots of other stuff.

Cons - the pool was great but kinda cold
- and the pipes/furnace or something is kinda noisy
- I hate the soft beds and tiny pillows

We were in Room 223

  • Stayed: December 2013, traveled with family
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Thank Darren20001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex B, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this reviewResponded December 19, 2013

Dear Darren20001,

We appreciate your detailed feedback regarding our hotel staff and property. Our staff is delighted you enjoyed staying with us. Feel free to call our management personally about any of the issues you experienced during your stay. We'd love to hear from you and we appreciate direct feedback from all of our guests. From all of us at the Hilton Garden Inn, thank you for staying with us and have a wonderful holiday season!

Sincerely,

Alex Bohan
Hilton Garden Inn - Chicago O'Hare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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