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Hilton Garden Inn Chicago O'Hare Airport
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Reviews (1,424)
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All reviewsrivers casinoo'hare airportshuttle servicegreat hotelfree shuttlebusiness centerblue linerestaurant staffpark and flyexcellent staywould definitely stay here againhot tubwould highly recommend this hotelfront desk staffbusiness tripfitness centerhgi
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1,116 - 1,121 of 1,424 reviews
Reviewed October 11, 2012

Very nice hotel near O'Hare Airport. Clean and quiet. Staff was friendly and helpful. Would stay here again. It cost $180/night which is not inexpensive but I found all the hotels around O'Hare are expensive. If you want cheaper, you need to stay further away from O'Hare.

Also, the hotel no longer prints out statements for you unless you request one. They said they had gone "green" but all that does is force the guest to print one out using their own printer & paper. So going "green" is really a way for the hotel to save money. Pitiful since you pay $200/night incl taxes to stay there.

  • Stayed: October 2012, traveled on business
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Thank HOaKIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2012

We stayed here for 2 days following a surgery & it was perfect!! They let us check in very early for no extra charge, restaurant on-site, room service was wonderful, the kids loved the pool area, my husband loved the business center & was able to get extra work done he didn't expect. The rooms were very clean & the rate low because we booked well in advance. I would stay here again anytime.

Room Tip: Our room wasn't on the lower floors & it was great
  • Stayed: July 2012, traveled with family
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Thank LaFah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex B, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this reviewResponded October 16, 2012

Dear LaFah,

I’m glad to hear that you and your family enjoyed your stay with us. Thank you for taking the time to review our hotel. We appreciate your feedback and hope to welcome you back in the future.

Sincerely,

Alex Bohan
Hilton Garden Inn - Chicago O’Hare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2012

Stayed for 4 nights on my first ever visit to the States. It is friendly, has most helpful staff, beautifully appointed rooms and I would like to mention in particular, Jason, who was our waiter for the evening; he was pleasant, friendly and helpful. My only criticism was the time it took for the shuttle bus to collect us from the airport; it took at least three calls before it picked up three very tired travellers from Ireland. However, the overall impression is very positive.

  • Stayed: September 2012, traveled with family
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1  Thank Irisheyes02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

We came in for a short weekend to visit family and had a great time. Pool area is amazing for kids with an infant/toddler play area. This hotel is clean, friendly and very updated. The rooms are spacious and quiet. Would highly recommend this hotel.

  • Stayed: August 2012
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1  Thank Happymom80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex B, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this reviewResponded October 7, 2012

Dear Happymom80,

Thank you for leaving feedback about your experience at our property. We’re please you and your family enjoyed your stay and hope to welcome you back soon.

Sincerely,

Alex Bohan
Hilton Garden Inn – O’Hare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2012

Was put up here by United Airlines. Wow, what a nice place. Clean & Modern. I worked 3 years at the Hilton Garden Inn and Buffalo, and I must say, your is VERY tastefully decorated, more so than ours was. I would easily come back again. Also, the van driver on that night, September 16th (maybe Greg?) was wonderful considering he had a bus load of crabby distressed passengers.

  • Stayed: September 2012, traveled as a couple
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1  Thank tamrabear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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