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Booking.com
$79
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Breakfast included
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$79
Breakfast included
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Expedia.com
$79
Fully refundable before Fri, Apr 26
Breakfast included
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Gary H
Downs, Illinois
Thank you
4.0 of 5 bubblesReviewed Oct 28, 2017via mobile
I stayed at this hotel on October 26, 2017 and was pleased at the customer service I received! My flight was delayed out of Tel Aviv and so I missed my connection in Toronto and was late coming into Chicago at around 10 pm. I had stayed at Best Western before flying out so I called for pick up and was extremely impressed with the quick pick up and even more impressed with the reception I received by the front desk who had upgraded my room and made sure to take care of my every need! If you are flying out of Ohare airport consider this hotel!
Date of stay: October 2017Trip type: Traveled solo
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148 - 153 of 462 reviews
Reviewed October 27, 2017 via mobile

We celebrated my daughters bday at this location.Very friendly and helpful staff.We had cake by the pool area which was nice and not crowded with people because it is a smaller property.There is many walking restaurants we chose a Cuban restaurant next door.Definitely good price and clean hotel.

Date of stay: October 2017
Trip type: Traveled with family
Thank Reyna B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BWDPI, General Manager at Best Western Des Plaines Inn, responded to this reviewResponded October 30, 2017

Dear Guest,
Thanks for staying with us. We are so glad you celebrated your birthday with us and had a good time in the pool area. I will inform my staff of such wonderful feedback. We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2017

The Best Western in Des Plaines is not the most beautiful of structures, but it is very clean, very well maintained and has the most friendly and helpful staff I've encountered in years of hotel stays.

Date of stay: October 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank D1550YPandrewe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BWDPI, General Manager at Best Western Des Plaines Inn, responded to this reviewResponded October 24, 2017

Dear Guest,
Thanks for staying with us. We appreciate such positive feedback and are honored to hear our staff was very friendly and helpful.We look forward to seeing you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2017

Staff friendly, somewhat older place, but clean Pool was excellent, great to be able to unwind in it. Breakfast was very good. Overall good value for your money. Place was quiet considering how close to the airport we were.

Date of stay: October 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank johncS9734YL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BWDPI, General Manager at Best Western Des Plaines Inn, responded to this reviewResponded October 5, 2017

Dear Guest,
Thanks for staying with us. We appreciate your feedback and are glad you enjoyed our wonderful hot breakfast and our staff was friendly.We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2017

the location is close to my training place.The rooms are quiet and comfortable.The breakfast is very good and has gluten free items.The staff is kind and helpful.They have a guest computer that is available to use.

Date of stay: September 2017
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Olivia O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BWDPI, General Manager at Best Western Des Plaines Inn, responded to this reviewResponded September 25, 2017

Dear Guest,
Thanks for staying with us while attending your training. We appreciate your wonderful feedback and hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2017

Our flight into Chicago was delayed for four hours, causing us to check in at 4 a.m. Exactly as advertised, the hotel sent a shuttle to the airport to pick us up at that ungodly hours. They granted us late checkout (noon). Not surprisingly, we slept right through the breakfast supplied by the hotel, but they told us of two restaurants within walking distance where we could get breakfast and even though we were checked out, not only allowed us to store our luggage there while we went to breakfast, but upon our return, had their shuttle take us to the car rental agency at the airport. They accommodated us so kindly every step of the way.

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank JoanManhattanBeach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BWDPI, General Manager at Best Western Des Plaines Inn, responded to this reviewResponded September 20, 2017

Dear Guest,
Thanks for staying with us.We are delighted to hear you enjoyed our 24hr shuttle service to and from O'hare airport. We will inform our wonderful staff of such positive feedback. We hope the next time you are in town we see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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