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“Pleasantly surprised and unexpectedly disappointed at the same time!”

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Red Roof Inn Chicago - Northbrook / Deerfield
Ranked #4 of 6 Hotels in Deerfield
Certificate of Excellence
Reviewed October 19, 2011

LOCATION- So, this property sits right off the expressway and right next a Bally Total Fitness. It's a little off in the deep so keep your eyes open for the big "Red Roof Inn" sign.

PROPERTY- The check in was easy and fast. We were givien a room right next to the front desk. That was perfect considering we were only staying one night. The was ample parking too. The outside of the buidling was a little worn. The front desk area had FREE coffee, a computer for guest use, and attraction, dining, and shopping brochures.

ROOM - The room was nicely updated! Very cool lamps and lighting. Had an old school motel feel, loved it. We had a room with a refridgerator, microwave, safe, and coffee maker. These are NOT standard and you have to pay a little extra for a room like this. The bathroom was tiny, but the shower felt great! Not enough towels and no iron and ironing board in the room. You had to get one from the front desk. Bed was comfortable, needed better pillows.

CHECK OUT - This is where we experienced the problem. So we were using a FREE NIGHT certificate to cover the cost of our room that we received from another manager at the Red Roof Inn in downtown Chicago. The person that checked us out (he seemed like a manager) wasn't aware and I told him that young lady that checked us in took it and put it in our file. He didn't want to look for it until I asked him to! Then once he found it, he questioned it! Reading it over and over, turning in backwards and forwards, and then asked where I got it from! I was appalled! But there was nothing he could do since it was a valid certificate and signed by a supervisor with her card attached. He said "Ok, you're good." Then I asked for a reciept and he said "for what?" REALLY?! And I explained that I like to have reciepts for all my hotel stays. He relunctantly gave me one and we left. Personally, I just think he had an attitude because we didn't have to pay for the room and he wasn't expecting that. OH WELL!

Overall, it was a decent stay...would I go back? Maybe.

Room Tip: Go for the superior room if you think you may need a fridge and microwave
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  • Stayed: October 2011, traveled as a couple
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Thank Keinika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 - 159 of 180 reviews

Reviewed August 26, 2011

This Inn recently changed owners and we're not sure if that will affect the property. During our stay we noted that our room had recently been remodeled, so it is probably better than usual. The KS room is small but has a desk area. The bathroom sink is located in the room, near the "open" closet. The shower was older - stained but clean. There is a mini-fridge, microwave, and safe in the room.

The Inn was somewhat tricky to find since it does not sit near the street, but rather at the back of a strip mall shopping center - behind a free-standing restaurant called George's What's Cooking. Red Roof Inn customers receive a 10% discount at George's, which serves fantastic breakfasts.

Rooms on one side of the building face the shopping center; the other side faces the freeway. Be sure to ask for a room NOT overlooking the freeway, which is quite noisy 24/7.

Given that the RRI was half the price of the nearby Marriott options, it was a clean and cheap option worth considering.

Room Tip: Ask for a room that does not overlook the freeway
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  • Stayed: August 2011, traveled as a couple
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Thank Luv2TravelFarNWide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2011

Hard to find and poor signage along Waukegan road. I drove up and down the road 3 times before I found the entrance. The area had experienced a large area power outage the night before. No power at the Inn. No lights, AC, or hot water, the front desk phone and computer were down. The clerk was very nice in a difficult situation, and was unable to check guests in. I was in town for a funeral, so I asked to change for the wake in the lobby bathroom. During the 5 minutes I was inthe bathroom, with a flashlight, an upset guest started an altercation with the clerk in the lobby. From what I heard the clerk remained very professional. by the time I decided it was safe to come out to the Lobby, 3 Deerfield police had reported to the scene. I did not stay at the Red Roof, but with a local. The local told me that the Red Roof is frequently in the local newspaper in the police blotter section, for various infractions of the guests and activities in the parking lot.

booked through expedia, and they were very difficult about refunding a cancellation due to a power outage. The outage was still in effect two days later when I left the Chicago area.

Stayed: June 2011, traveled solo
1  Thank Binnthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2011

I always stay in this hotel when i come in to visit my family is a great location. The staff in this hotel is great, they always make me feel like I'm at home. Also prices for this hotel are a bargain for the location. Each time I come in new updates done in the rooms. This stay my room had a coffee maker in the business room. I would definitely come back to this location.

  • Stayed: April 2011, traveled solo
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Thank DDean56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2010

My husband and I had never stayed at a Red Roof Inn before a trip last summer to Chicago and Milwaukee. We booked this one in Deerfield, outside of Chicago, because of the proximity to Arlington Heights (where we had been to Frontier Days) and the highway because we were heading to Milwaukee. We chose this hotel, in all honesty, because it was so inexpensive ($70 with tax on 4th of July weekend). Red Roof is definitely a “no-frills” hotel – no amenities like shampoo or coffee. But, the room was clean and comfortable and for the price, hard to beat.

  • Stayed: July 2010, traveled as a couple
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Thank lojo34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2010

I was pleasantly surprised by the cleanliness and newness of the rooms - was expecting something far less. New paint, new 'linens', new fixtures, and new carpet. The recent remodel is key to this hotel's value.

  • Stayed: October 2010, traveled on business
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Thank ToddFrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2010

A search on the internet for an affordable hotel in the northern suburbs of Chicago led us to the Red Roof Inn Chicago - Northbrook/Deerfield. Not knowing the area, we were taking a chance but paying $150 and up for a room at one of the better known hotels was not an option. This hotel is in a decent area, our room was clean and quiet, the staff was pleasant and the price was within our budget. If we visit the area again, we will definitely stay at the Red Roof Inn.

  • Stayed: October 2010, traveled as a couple
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Thank bkr8183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Chicago - Northbrook / Deerfield

Address: 340 S Waukegan Rd, Deerfield, IL 60015-1331
Phone Number:
Location: United States > Illinois > Lake County > Deerfield
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Deerfield
Price Range: $58 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago - Northbrook / Deerfield 2*
Number of rooms: 115
Official Description (provided by the hotel):
Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more   less 
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Also Known As:
Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
Red Roof Inn Northbrook
Northbrook Red Roof Inn

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